Lia Honda Williamsville

Of the dealers we visited, including one other Honda dealer, our experience at Lia was the best as far as personal attention and a salesman who was both well informed and professional. While the prod dealer, our experience at Lia was the best as far as personal attention and a salesman who was both well informed and professional. While the product goes a long way in selling itself, the deal often depends on a sales person who understands that a car is a big investment and this is an important decision. Don was patient, helpful and thorough. Love my new CRV! More

Don Kassidy went above and beyond to meet our needs and expectations as we shopped for a 2012 Honda CRV. This was our second time purchasing a vehicle through him and it was once again and smooth and very expectations as we shopped for a 2012 Honda CRV. This was our second time purchasing a vehicle through him and it was once again and smooth and very enjoyable experience. Lia definitely strives for excellent customer service and salesmen like Don showcase exactly that. More

My last car was a Honda Civic which I loved but when it was totaled in a bad accident, not my fault (and I virtually walked away due to the safety features and air bags of my Civic) I decided to take the o was totaled in a bad accident, not my fault (and I virtually walked away due to the safety features and air bags of my Civic) I decided to take the opportunity to research and test drive many vehicles to find my next car. I visited 6 other dealerships and drove 8 sedans before returning to Lea Honda, I really wanted to buy there again because of the excellent and friendly service I received for my Civic but I was determined to find the BEST car for me at the BEST price. From his first smile and friendly handshake, CHAD SMITH was the best sales person I have ever worked with in my life! He was professional, knowledgable, honest and he listened carefully about my and my husband's concerns for quality, safety and value. Chad was very efficient about getting a new Civic and Accord for us to test drive and he let us choose if we wanted to drive alone or have him join us. While I was driving he pointed out aspects of each car, not really pressing either vehicle, just informing us of details and advantages of each. When it became decision time, Chad gave us plenty of time to decide model, color, he was clear but thorough about features, figured up the best deal on both autos. He was able to offer me an excellent deal so I chose the incredible Accord which suits my needs much better than any of the other models I considered. Chad was very good at explaining my finance options and I never felt pressured taking his time and attention. He simply did his best in every way to accommodate my purchasing experience. I am extremely satisfied and thrilled with my Accord purchase and equally satisfied that the best car sales person, Chad Smith was able to guide me through the best car purchasing experience of my life! I look forward to the continuing superior services I have always received at Lea Honda. Thank you! Daphne Finnegan More

This was a friendly, professional and satisfying experience in car buying. Joe was helpful and easy to work with. A more easily accessed listing of vehicles available in inventories might have speed experience in car buying. Joe was helpful and easy to work with. A more easily accessed listing of vehicles available in inventories might have speeded the process. More

I just attended the mini workshop for new Honda owners. This is my third CRV EX from this dealer. I have met many of the employees and have no complaints. This workshop was super informative and we were This is my third CRV EX from this dealer. I have met many of the employees and have no complaints. This workshop was super informative and we were shown all areas of this dealershop. Everything was explained and we were given demonstrations on changing a tire, told about the new windshield wiper inserts, shown where everything is under the hood etc. I also heard from other customers that attended that they had dealt with other Honda dealers in the area and they were much more satisfied with this one for price, service and friendliness. Keep up the good work! More

We decided to consider a Honda CR-V as our next car after reviewing the ratings on Edmunds and Consumer Reports for compact SUV's. After seeing and driving the CR-V we decided the Honda would be the car for reviewing the ratings on Edmunds and Consumer Reports for compact SUV's. After seeing and driving the CR-V we decided the Honda would be the car for us if the deal was right. Lia Honda gave us a great deal and I look forward to doing business with them in the future. More

there was an issue with the license plates - entirely my fault- however, the salesman and the customer service rep went over and above to settle the issue. Also, as soon as I requested a quote on line, I re fault- however, the salesman and the customer service rep went over and above to settle the issue. Also, as soon as I requested a quote on line, I received a call from the dealer - very fast response time! More

The salesman was very helpful. He explained the features and helped us to make our choice. The car we were interested in was to come in that afternoon. We were completing the deal and the car was delivere and helped us to make our choice. The car we were interested in was to come in that afternoon. We were completing the deal and the car was delivered. The trade covered our auto loan on the trade which pleased us very much. We got the rate we were looking for on the new purchase which made our payments lower. All in all we were very satisfied. We were able to drive the new car home in a couple hours. More

One word to describe my experience - AMAZING! I have been browsing online and going to dealerships for a few months now until I finally found the car I've been searching for, about a week ago. Let’s start browsing online and going to dealerships for a few months now until I finally found the car I've been searching for, about a week ago. Let’s start with the best part (other than the car of course) – our sales guy, Don Kassidy. As we walked onto the lot he greeted us with a big smile and warm welcome. I was shady about dealerships - it was new to me, and all of the ones I visited prior to Lia were pushy about cars they had in their inventory that I wasn’t interested in at all. Let’s just say Don made it easy. He let us test drive the one I spotted right away, and gave us all of the information up front – along with some ice cream and lemonade for my fiancé and I. He was patient with unpreventable timing restrictions I had, and also with ALL of my questions that came up throughout the week before I made the decision to buy. I never waited for a response from Don, he was always there. Whenever I called he answered right away, even on his own time. When we closed the deal he was still as friendly/fun/easy-going/knowledgeable/courteous/patient (should I continue? ?) - as when we walked onto the lot. I’m happy that he was the person to help us from day one, and everything worked out smoother than I could imagine. I am now one happy owner of one HOT Honda Civic! This was my first purchase at a dealership and I'm so glad that I went with Lia. Their customer service is astounding, the dealership is crisp and clean, and the dog, Emma, is adorable and puts a smile on your face every time she walks by! I admit it, I’m a “research-a-holic”, and at the end of the day I really feel that Lia has the best price and best service around. The customer service that was given made me so prepared and so comfortable throughout this entire process. Thank you Lia & THANK YOU DON!! You have my business for good, and I will happily refer any of my car-buying buddies to you!! -Lisa More

We went into the dealership figuring they were not going to have anything we wanted. I was suprised to get the most friendly saleperson (much better than other dealers) and he found us the perfect car for to have anything we wanted. I was suprised to get the most friendly saleperson (much better than other dealers) and he found us the perfect car for our needs. I would recomend this salesperson and dealership to anyone. More