Lia Honda Williamsville
Williamsville, NY
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I am really like the Lia Honda of Williamsville because the service is the best. Joe did his best to help me to get a new car which I wanted to. They listened to customer's voice. Thanks, Joe! the service is the best. Joe did his best to help me to get a new car which I wanted to. They listened to customer's voice. Thanks, Joe! More
We visited several dealerships, and Lia Honda offered us what we considered the best deal on a certified used 2010 Civic Sedan. Our salesperson listened to our interests and worked to achieve a fair deal fo what we considered the best deal on a certified used 2010 Civic Sedan. Our salesperson listened to our interests and worked to achieve a fair deal for both parties. I am very pleased. More
I felt the dealership was honest and respectful in dealing with me. They didn't jerk me around or use high pressure sales tactics. I'm happy with the car and the price. The flowers at time of pick dealing with me. They didn't jerk me around or use high pressure sales tactics. I'm happy with the car and the price. The flowers at time of pick up were a nice touch More
David Hoeflich from sales is great We recently David Hoeflich from sales is great We recently purchased an Odyssey from Lia Honda and the salesman Dave was great and the vehicle is wonderful. David Hoeflich from sales is great We recently purchased an Odyssey from Lia Honda and the salesman Dave was great and the vehicle is wonderful. But we come to find out there was only one key for the car. We traded in our car and provided two keys. You would think from a customer service perspective that a minivan is usually purchased by a family and providing two keys would be a nice incentive. They don’t even bother telling you if there is one or two keys until after you sign that final paperwork. When my wife and I asked if they could help with the second key that costs over 150 dollars, they said you got such a great deal on the van that we aren't going to help you. Ultimately the customer service manager resolved the issue and is sending a check. More
Mr. Daniels was very professional, as well as knowledgeable. He approached me in a quiet manner and asked how he could be of service to me. He first introduced himself to me, asked me to do the knowledgeable. He approached me in a quiet manner and asked how he could be of service to me. He first introduced himself to me, asked me to do the same, and then wrote down exactly what I was looking for, new or used, buy or lease, and what I was most comfortable with spending. After I got approved for the car, he drove the car up, opened the car door for me and when I sat down, closed the car door for me as well. He went over in detail the car's features and would pause and ask if I had any questions for him. I had questions that I asked repeatedly, and he was very patient and knowledgeable when answering, and then he made me sit behind the wheel and he coached me hands-on. I feel that Norman is a great asset to your company; I felt very comfortable with him, and he never acted like a "typical salesperson" with a pushy attitude, as he did more listening to me, the customer, than he did trying to sell me a car. After I purchased the car, he walked me over to service and introduced me to everyone there and showed me around. He also told me that he still follows up with customers and answers and questions/complaints they may have after they have purchased a car. He was implying that the sale is never over just because I drove the car out of the dealership. He and the staff will be there to assist me in the future with any problems that I may have. It was also an added touch when he took a picture of me with the car and sent it to my e-mail at home. I would highly recommend Norman to my family and friends and please congratulate him on a job well done. I feel he went above and beyond his job and the little things he did to make me feel welcome were very much appreciated. Sandra A. Krok 25 Fifth Avenue Williamsville, NY 14221 More
Transaction was smooth, fast and very easy. Will was very helpful and the entire process was completed quickly! Everyone at the dealership was very friendly. helpful and the entire process was completed quickly! Everyone at the dealership was very friendly. More
My wife, three daughters and close friend and her two daughters have purchased 10 vehicles from Lia Honda of Williamsville. ALL of these purchases were made with the personal, professional help of Antoin daughters have purchased 10 vehicles from Lia Honda of Williamsville. ALL of these purchases were made with the personal, professional help of Antoine Ibrahim. He helped us meet our needs and wants in each vehicle. 5 of the 10 vehicles were new . All the staff at Lia have been friendly and professional. The price of the vehicles was fair and up front and the service work was done professionally. None of our questions were blown-off as foolish and we never left wondering what was done or how. Our personal finances were taken into consideration in every aspect of purchases new, used and mechanical work needed. We all will return for further purchases as long as the present STANDARD IS MAINTAINED !!! More
Don was a very friendly and honest person to deal with. The whole staff made us feel so welcome. The deal I got was more than I could have hoped for. Everything they promised when I came to pick up my vehi The whole staff made us feel so welcome. The deal I got was more than I could have hoped for. Everything they promised when I came to pick up my vehicle they made good on. We drove well over an hour to get there, and it was well worth the trip. When we are in the market for another vehicle they will be at the top of our list. I will recommend this dealership to everybody I know who is looking to buy a car. More
5 bright stars all around to Lia Honda...Special thanks to sales consultant Joe Canastraro...Joe is a solid asset for Lia...Although I live 75 miles away from metro Buffalo, autotrader.com quickly led me t to sales consultant Joe Canastraro...Joe is a solid asset for Lia...Although I live 75 miles away from metro Buffalo, autotrader.com quickly led me to this perfect 2009 Honda Accord at Lia...at easily the LOWEST PRICE...period. Thank you again, Lia Honda, for a delightful auto purchase experience. More