
Lia Honda Northampton
Northampton, MA
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Recall work Dealership was great. Drop off of my vehicle was done in less than 5 minutes. The work which could have taken up to a half day was completed in just a Dealership was great. Drop off of my vehicle was done in less than 5 minutes. The work which could have taken up to a half day was completed in just a few hours (or less) More
the experience was painless!! Brian Kane was extremely helpful and gracious! He patiently answered all of my questions and followed through on everything that he said he would do. Brian Kane was extremely helpful and gracious! He patiently answered all of my questions and followed through on everything that he said he would do. He was professional and courteous and very knowledgeable! He was friendly and always available when we called him. When the time comes for a new vehicle, Brian Kane will be the person I reach out to!!! Brian Kane is the man!! More
Desiree Frank is excellent Desiree Frank has over several years been competent, honest, and extremely helpful in all our Honda service visits. She has taken the time to explain Desiree Frank has over several years been competent, honest, and extremely helpful in all our Honda service visits. She has taken the time to explain clearly what our Honda cars need, and what our options are. We have been buying and servicing Honda cars from Lia Honda for 22 years, and Desiree Frank is the main reason we continue with Lia. We have come to rely on her. More
Outstanding Have bought 3 vehicles from them-all good experiences. For friendly service and careful, honest explanations ofvarious courses of action, you can’t b Have bought 3 vehicles from them-all good experiences. For friendly service and careful, honest explanations ofvarious courses of action, you can’t beat Desiree Frank. More
Professional and Courteous I came in for service on my Civic and worked with Shelly. She was very knowledgeable about the workings of my vehicle and not only was she professiona I came in for service on my Civic and worked with Shelly. She was very knowledgeable about the workings of my vehicle and not only was she professional, but she had a great sense of humor. I will be back and the prices are very reasonable. More
Amy Saletnik Amy was extremely helpful and clear in describing what my car needed. Amy was kind, profesional and knowledgeable. She was attentive and offered m Amy was extremely helpful and clear in describing what my car needed. Amy was kind, profesional and knowledgeable. She was attentive and offered me the possibility of rides. She was great!!! Thank you 🙏🏽 More
Trustworthy Car Sales I hate buying cars and enter the process hesitantly. All my my dealings with Brian Kane, Joel Olko and Evan Mihalek helped heal my trepidation. I hate buying cars and enter the process hesitantly. All my my dealings with Brian Kane, Joel Olko and Evan Mihalek helped heal my trepidation. More
Welcoming, helpful, and patient! Ray was so helpful from the moment my parents and I walked into the dealership. He was very patient with giving us time to really talk over which car Ray was so helpful from the moment my parents and I walked into the dealership. He was very patient with giving us time to really talk over which car to buy after showing us a few options of CR-Vs and HR-Vs. After finally purchasing the car, he answered all the questions I had (even questions I had already asked) and he showed me in detail how to handle my new HR-V. He was very friendly and very efficient. I would definitely recommend having Ray be your Sales rep and purchasing from Lia Honda! More
Welcoming and service oriented They couldn’t do enough for me ! Especially Ray Becker ! Efficient , timely , accommodating ! Worked to explore all options and discounts ! Very tho They couldn’t do enough for me ! Especially Ray Becker ! Efficient , timely , accommodating ! Worked to explore all options and discounts ! Very thorough ! I forgot and left money and valuables in my trade vehicle which were promptly returned to me the next day ! Veterans deals ! Go get ‘em Soldiers !! I gratefully appreciate it guys !! Thank you ! More
Professional, efficient and personable staff I was impressed with the facility and overall atmosphere. Ray Becker, Jason Bastia, Jason Caron, and Evan were all friendly and personable, very prof I was impressed with the facility and overall atmosphere. Ray Becker, Jason Bastia, Jason Caron, and Evan were all friendly and personable, very professional and efficient. More