Lia Honda Northampton

The process was extremely easy and comfortable, they made me feel safe in my decision and I’d like them to know I’m very grateful, especially Juan Lozada and Xavier Adorno me feel safe in my decision and I’d like them to know I’m very grateful, especially Juan Lozada and Xavier Adorno More

I was met by service attendant Jill Fuduric who saw to my car’s very efficient servicing. My visit was done in a timely manner. Jill was a pleasure to work with. But I must take issue with Honda and its d car’s very efficient servicing. My visit was done in a timely manner. Jill was a pleasure to work with. But I must take issue with Honda and its decision to drop the Fit from its lineup. The Fit was a smaller car with great versatility and economy. Honda has no car in its lineup that is as efficient and well made as the 2024 Toyota Prius. I have owned Hondas from the nineties until today but I believe my next car may be a Prius. More

Lia Honda of Northampton is most fortunate to have Mr. Alfredo Settembre on its sales staff. He was both sensitive to our needs and thorough in covering the many issues of a sales contract. Alfredo was Alfredo Settembre on its sales staff. He was both sensitive to our needs and thorough in covering the many issues of a sales contract. Alfredo was tireless in locating the particular CRV-Hybrid we wanted and then in dealing with the DVM and insurance company (both can be time consuming and very frustrating). His communication skills were very good and he always listened carefully and addressed our needs in a kindly and timely fashion. We are very pleased with the CRV that we have chosen. More

We had an idea of the type of car we wanted. After listening carefully of our wants they showed us what we requested and then another option still within our price range. No pressure just talkin After listening carefully of our wants they showed us what we requested and then another option still within our price range. No pressure just talking it out back and forth. It made us very confident with our choice. More

Alfredo Settembre was the best salesman I have ever used. He never gave me the "salesman" talk. He was able to answer all our questions. I found that everyone Lia Honda so very friendly. Would recommend othe He never gave me the "salesman" talk. He was able to answer all our questions. I found that everyone Lia Honda so very friendly. Would recommend others to it. More

I wanted to turn in my Honda for end of lease. I called and salesperson said I could come in anytime. When I arrived they wanted to buy my vehicle as it was in excellent shape, but their offer w I called and salesperson said I could come in anytime. When I arrived they wanted to buy my vehicle as it was in excellent shape, but their offer was so low. When I said I just wanted to turn it in, they said I had to deal with the general manager and he wasn’t there. They never called me the next day and put me on hold when I called them. I did most of my service at Lia so this was very disappointing. They obviously didn’t know what they were doing. I went to another Honda dealership and they paid me $3000 more than Lia and the process took only 10 minutes and they were so great. More

Alfredo settembre made the process very easy. He’s very knowledgeable and lead us in the right direction to buy the perfect car for our family He’s very knowledgeable and lead us in the right direction to buy the perfect car for our family More

I've been going to Lia Honda for the last twenty years, and they've always been superb both at selling me cars and, above all, at servicing them promptly and efficiently. I have worked mainly with Desiree and they've always been superb both at selling me cars and, above all, at servicing them promptly and efficiently. I have worked mainly with Desiree Frank, who has always been superb at explaining what needs to be done and letting me know whether it's urgent or can be postponed. More

Very happpy to discover that they had the exact car that I was interested in. Sales person, jason brooks was excellent. I was interested in. Sales person, jason brooks was excellent. More

Our recent experience at Lia Honda was made both pleasant and easy by Alfredo. He was attentive to our questions and concerns. There were points in the purchasing process when we had to wait for the next s and easy by Alfredo. He was attentive to our questions and concerns. There were points in the purchasing process when we had to wait for the next step or form, and Alfredo made sure we were comfortable and informed about what was happening. More