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Lia Honda Northampton

Northampton, MA

4.9
584 Reviews

293 King St

Northampton, MA

01060

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Showing 584 reviews

April 17, 2025

Friendly and reliable staff . Explain the work that needs to be done without pressure to do what is optional or can be done at a later date. Desiree Frank is always upbeat and fri More

by Paulinem7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
April 15, 2025

We bought our new 2025 CR-V at Lia recently. Our Sales Associate Jay Brooks was super helpful and had everything all in order. Sales Associate Desean Martinez helped us figure out the workings More

by jfc165
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Stanisewski, Jason Brooks, Zahran Zafar, Desean Martinez
Apr 16, 2025 -

Lia Honda Northampton responded

Thank you for your very encouraging words about our awesome team. Jay, Desean, and Dale are all great people to work with, and we appreciate your recognition of their excellence. Enjoy the ride!

April 11, 2025

Excellent communication and follow up. Kyle was personable and very easy to deal with. Highly recommend him More

by sjc4tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Archidiacono
Apr 14, 2025 -

Lia Honda Northampton responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Kyle's expertise. Please come see us again some day!

April 02, 2025

Lia Honda was very professional, no pressure, and a pleasure to deal with. this is my second car from Lia and I won't hesitate to return. More

by ecraig3786
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Exavier Adorno
Apr 04, 2025 -

Lia Honda Northampton responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Lia Honda!

March 31, 2025

They were prompt and ready to take my car in. The waiting room was clean and they communicated well. More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Verge
Mar 31, 2025 -

Lia Honda Northampton responded

Thank you for sharing what made this a great service visit, Jenn! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

March 02, 2025

Matthew Verge, of Lia Honda, was friendly, informative, and helpful when I brought my CRV in for service. The service was done well and in a timely manner; Matthew explained how the service would be conduc More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Verge
Mar 04, 2025 -

Lia Honda Northampton responded

Jon, thank you for letting us know your CR-V's appointment was handled seamlessly by Matthew and the Lia Honda team. We hope you won't hesitate to reach out when we may be of service to you again.

February 27, 2025

I have been going through Lia Honda in Northampton for 3 years now. I am absolutely pleased with this dealership. I am so grateful for the people who work there. Alfredo Settembre was the person who helped More

by Miabened
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Alfredo Settembre
Feb 27, 2025 -

Lia Honda Northampton responded

Thank you for recognizing Alfredo's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia Honda team may serve you.

February 24, 2025

I just wanted to take a moment to sincerely thank Jill at Lia Honda for her outstanding service during my recent visit to Lia Honda. Her professionalism, kindness, and attention to detail made the entire exp More

by YT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric
Feb 25, 2025 -

Lia Honda Northampton responded

YT, We are grateful for you leaving Jill this flawless review! We are pleased to know that she was knowledgeable, helpful, professional, kind, attentive to detail and was a pleasure to work with. We hope to serve you again in the future when the time comes.

February 18, 2025

I recently had a very good service appointment at Lia Honda managed by Desiree Frank. Always happy to work with her. Knowledgeable and sensitive to me as a consumer. (even the tricky time she had to re More

by teresabragg1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Feb 18, 2025 -

Lia Honda Northampton responded

Teresa, thanks for the fantastic review of Desiree! She is the consummate advocate for our guests, and we're pleased she has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Lia Honda for the best service!

January 31, 2025

Desean Martinez was very professional, answered our questions completely and gave us the confidence that we ere making the correct purchase. More

by dalee
Recommend Dealer
Yes
Employees Worked With
Desean Martinez
Jan 31, 2025 -

Lia Honda Northampton responded

Dalee, We appreciate you for leaving Desean this remarkable review! We are delighted to know that he was very professional, answered your questions completely and gave you the confidence that you made the correct purchase. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Honda Northampton team!

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