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Lia Honda Enfield

Enfield, CT

4.8
368 Reviews

20 Palomba Dr

Enfield, CT

06082

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Showing 368 reviews

January 07, 2023

Lia Honda in Enfield did an outstanding job helping me select a great vehicle for me. Mary the sales person took the time to find out what I wanted and worked hard to find the right vehicle with the right More

by rgalvez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Butova
Jan 09, 2023 -

Lia Honda Enfield responded

Thanks so much for recommending Lia Honda and congrats on your new-to-you Honda! We're absolutely delighted Mary made sure your wants and needs were thoroughly addressed to put you into the right vehicle at the best price. Best wishes for safe and happy travels until we meet again!

December 28, 2022

Greg Palm has been my service advisor for the past several years and his knowledge, noting frequent updates about my Honda CR-V's, and professionalism are outstanding .... the great service team at L More

by Mark Plefka
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Jan 03, 2023 -

Lia Honda Enfield responded

Thanks for the awesome review, Mark! Your continued trust in Greg and the Lia Honda team is an honor we do not take for granted. We're certainly glad Greg takes his time to provide meaningful updates and insight and we hope to continue being your first choice for the care of your CR-V. We wish you all the best in the new year, until we see you next time!

December 08, 2022

I had an emergency trip to the dealer due to a hole in the side wall of the tire and Jesse Robles was an absolute pleasure to work with. The tire was not in stock, but they were able to get it the same d More

by dan_sharma
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Conlin, Greg Palm
Dec 09, 2022 -

Lia Honda Enfield responded

That's fantastic! We appreciate your business and your positive feedback about Jesse. It let's us know what a valuable asset Jesse is to our service team. We're glad your tire was repaired in such an timely manner and we wish you the safest of travels until we meet again!

December 06, 2022

A big thanks to Jesse Robles. Always provides a very simple and accurate description of what is needed for service on my Ridgeline. More

by jgreci
Recommend Dealer
Yes
Employees Worked With
Jesse Robles
Dec 06, 2022 -

Lia Honda Enfield responded

Thanks for stopping by to share positive feedback about Jesse! It is our pleasure to keep your Ridgeline in its best condition, and we're so happy Jesse always provides you with useful insight to empower you to make informed decisions for your vehicle's care. Thank you for choosing Lia Honda!

November 23, 2022

Thank you to Lia Honda and Ashley Theodore for the prompt and excellent service provided, More

by Batiks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Theodore
Dec 01, 2022 -

Lia Honda Enfield responded

Thank you for trusting our service team with your Honda, Batiks! We're delighted Ashley took such excellent care of you during your visit and we look forward to providing the same reliable service if we should have the pleasure of seeing you in our service department again. Until then, we wish you the safest of travels!

November 21, 2022

The service department and the people there, Greg Palm a special mention, is the best dealership I have found recently. Fast, polite, and fair prices. More

by mlgold
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Dec 01, 2022 -

Lia Honda Enfield responded

We are honored by your wonderful feedback! Thank you for recognizing Greg for his efforts to make your service experience an outstanding one. Please don't hesitate to call if we may assist you with any other automotive needs. It is our pleasure to serve you and we hope to do so for years to come!

November 02, 2022

The service area at Lia has a clean and efficient layout. The mechanics and office staff are working at a fast pace to get your job completed. Ashley Theodore handled the paperwork side of things and kept me More

by Jim Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Theodore
Nov 03, 2022 -

Lia Honda Enfield responded

Thanks for sharing this 5-star review of your service advisor, Ashley! Prompt, attentive communication with our guests is very important to us, so we're delighted to know Ashley provided you with a thorough service visit and got you safely back on the road in a timely fashion. Let us know when we can do it again. We're here for you, Jim!

October 27, 2022

Greg Palm is really an asset to Lia Honda. I called to set up an appointment to change the fluid the transmission my CR-V. My local dealer uses an online appointment thing that is very weak. More

by mlgold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Oct 28, 2022 -

Lia Honda Enfield responded

We're so glad to hear it! Providing our guests with convenient service and accommodations is very important to us, so we're delighted to hear your service was expedited successfully by Greg. Please call us again if there is anything Greg and the team may assist you with. Thank you for your review and for choosing Lia Honda!

October 04, 2022

Greg Palm provided excellent customer support. Greg does the extra work to ensure your vehicle has the proper service. More

by thomas.cullinan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Oct 04, 2022 -

Lia Honda Enfield responded

Thanks so much for your positive feedback, Thomas! We're delighted to hear that Greg went above and beyond to make sure your vehicle was thoroughly serviced. We look forward to making your next visit just as superb, so please keep in touch with any automotive issues we can help you with. See you next time!

October 04, 2022

My car became disabled over the week end and was towed to Lia Honda. Ashley Theodore contacted me to confirm receipt of the car and the problem with it. She said they would diagnose the car same day. Four ho More

by robert5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Theodore
Oct 05, 2022 -

Lia Honda Enfield responded

Thanks so much for sharing your experience and a 5-star review, to boot! We are delighted that Ashley processed your vehicle's repairs in such a convenient, timely manner to get you safely back on the road and back to life as usual. Your complete satisfaction means everything to us. We hope to see you again some day, albeit, under much better circumstances. Thanks again!

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