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Lia Honda Enfield

Enfield, CT

4.8
361 Reviews

20 Palomba Dr

Enfield, CT

06082

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Showing 361 reviews

March 03, 2023

The service provided to my vehicle was great. The only issue we experienced was having to wait a good 15 to 20 minutes upon our arrival to be checked in and drop off the vehicle. It made me lat More

by Kim
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Mar 06, 2023 -

Lia Honda Enfield responded

Hi, Kim. We apologize for the inconvenience you experienced because of your service visit. It's definitely not part of our normal protocol to make someone wait more than a few minutes, even with two service advisors on leave that day. We graciously look forward to making your next appointment more convenient and timely. See you then!

February 23, 2023

Great staff and very helpful. The prices are very reasonable and the cars are clean. Highly recommended one of the best locations to purchase a car. More

by Maryamlove806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Conlin
Feb 24, 2023 -

Lia Honda Enfield responded

Awesome! Thank you for telling us everything you liked about your dealership experience at Lia Honda. Your complete satisfaction means the world to us and your feedback is encouraging for the whole team. We hope to work with you again some day but until then, best wishes on your travels to come!

February 20, 2023

Joshua Blige, the service advisor did a fantastic job. I will be back to see you. More

by mlgold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Blige
Feb 22, 2023 -

Lia Honda Enfield responded

Fantastic! That's what we like to hear. Thanks for letting us know about the excellent service you received from Joshua. If Joshua and the Lia Honda team may ever assist you again, don't hesitate to get in touch. We look forward to it!

January 07, 2023

Lia Honda in Enfield did an outstanding job helping me select a great vehicle for me. Mary the sales person took the time to find out what I wanted and worked hard to find the right vehicle with the right More

by rgalvez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Butova
Jan 09, 2023 -

Lia Honda Enfield responded

Thanks so much for recommending Lia Honda and congrats on your new-to-you Honda! We're absolutely delighted Mary made sure your wants and needs were thoroughly addressed to put you into the right vehicle at the best price. Best wishes for safe and happy travels until we meet again!

December 28, 2022

Greg Palm has been my service advisor for the past several years and his knowledge, noting frequent updates about my Honda CR-V's, and professionalism are outstanding .... the great service team at L More

by Mark Plefka
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Jan 03, 2023 -

Lia Honda Enfield responded

Thanks for the awesome review, Mark! Your continued trust in Greg and the Lia Honda team is an honor we do not take for granted. We're certainly glad Greg takes his time to provide meaningful updates and insight and we hope to continue being your first choice for the care of your CR-V. We wish you all the best in the new year, until we see you next time!

December 08, 2022

I had an emergency trip to the dealer due to a hole in the side wall of the tire and Jesse Robles was an absolute pleasure to work with. The tire was not in stock, but they were able to get it the same d More

by dan_sharma
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Conlin, Greg Palm
Dec 09, 2022 -

Lia Honda Enfield responded

That's fantastic! We appreciate your business and your positive feedback about Jesse. It let's us know what a valuable asset Jesse is to our service team. We're glad your tire was repaired in such an timely manner and we wish you the safest of travels until we meet again!

December 06, 2022

A big thanks to Jesse Robles. Always provides a very simple and accurate description of what is needed for service on my Ridgeline. More

by jgreci
Recommend Dealer
Yes
Employees Worked With
Jesse Robles
Dec 06, 2022 -

Lia Honda Enfield responded

Thanks for stopping by to share positive feedback about Jesse! It is our pleasure to keep your Ridgeline in its best condition, and we're so happy Jesse always provides you with useful insight to empower you to make informed decisions for your vehicle's care. Thank you for choosing Lia Honda!

November 23, 2022

Thank you to Lia Honda and Ashley Theodore for the prompt and excellent service provided, More

by Batiks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Theodore
Dec 01, 2022 -

Lia Honda Enfield responded

Thank you for trusting our service team with your Honda, Batiks! We're delighted Ashley took such excellent care of you during your visit and we look forward to providing the same reliable service if we should have the pleasure of seeing you in our service department again. Until then, we wish you the safest of travels!

November 21, 2022

The service department and the people there, Greg Palm a special mention, is the best dealership I have found recently. Fast, polite, and fair prices. More

by mlgold
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Dec 01, 2022 -

Lia Honda Enfield responded

We are honored by your wonderful feedback! Thank you for recognizing Greg for his efforts to make your service experience an outstanding one. Please don't hesitate to call if we may assist you with any other automotive needs. It is our pleasure to serve you and we hope to do so for years to come!

November 02, 2022

The service area at Lia has a clean and efficient layout. The mechanics and office staff are working at a fast pace to get your job completed. Ashley Theodore handled the paperwork side of things and kept me More

by Jim Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Theodore
Nov 03, 2022 -

Lia Honda Enfield responded

Thanks for sharing this 5-star review of your service advisor, Ashley! Prompt, attentive communication with our guests is very important to us, so we're delighted to know Ashley provided you with a thorough service visit and got you safely back on the road in a timely fashion. Let us know when we can do it again. We're here for you, Jim!

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