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Lia Honda Enfield

Enfield, CT

4.9
385 Reviews

20 Palomba Dr

Enfield, CT

06082

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Showing 385 reviews

August 07, 2023

My visit was very pleasant. My service Advisor was very helpful and kind. I was seen right away.And the service I was there for they did on a timely manner. Then the service ad More

by Mainers321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Aug 08, 2023 -

Lia Honda Enfield responded

Thanks so much, Mainers321! Your satisfaction means the world to us, so we're glad your service advisor was there for you at every step in this process. We look forward to making your next appointment just as reliable!

August 02, 2023

Excellent service, work was done in a timely manner. Greg Palm was great to work with. Thanks, Kelly Collins More

by Kelly62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Aug 02, 2023 -

Lia Honda Enfield responded

Hi, Kelly! Thank you for stopping by to let us know you enjoyed your Honda's service visit with Greg. Greg is an awesome person to work with, and we're happy he got your visit completed in a timely manner. We'll see you at your next appointment!

July 29, 2023

Saw a car on the lot, seemed like a good price, asked to test drive. When we went back to the car there was a $5,000 markup (at the very bottom of the window sticker in the tiniest writing) from the MSRP! T More

by 482675
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Troy Conlin
Aug 07, 2023 -

Lia Honda Enfield responded

Hi, 482675. We're definitely sorry this experience did not meet your expectations. We value feedback like yours, and appreciate you letting us know of your concerns with our pricing. If you should want to discuss this further, please feel free to contact me and I'd be more than happy to go over it with you. Aaron Boccasile aboccasile@liacars.com General Manager Lia Honda Enfield

July 25, 2023

The dealership has friendly staff that is ready to help in both the service area and in the showroom. More

by CMichael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Loper, Troy Conlin
Jul 27, 2023 -

Lia Honda Enfield responded

Thanks for taking a moment to review our dealership! We're glad our team addressed all of your wishes and needs thoroughly during your visit. We wish you the safest of travels until we may be of service to you again!

July 24, 2023

With no appointment I drove into Lia Honda with an emergency and taken care of. More

by Zanthe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Blige
Jul 24, 2023 -

Lia Honda Enfield responded

Zanthe, we're delighted our service team handled your impromptu situation with a sense of urgency and the utmost care. Thank you for sharing your positive feedback with us. We wish you the safest of travels until we see you again!

July 19, 2023

The service agent Greg Palm has always provided me excellent advice on my car repairs. I feel the information he provides about my repairs is accurate. More

by thomas.cullinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Jul 20, 2023 -

Lia Honda Enfield responded

Thanks for stopping by to share positive feedback on Greg, Thomas! Nothing means more to us than your complete satisfaction, so 'we're pleased he always takes excellence care of you and of your Honda. Thank you for choosing Lia Honda for your automotive needs!

July 18, 2023

I was pleasantly surprised at the service desk with answering my questions and the fair prices for services I inquired about. I was in and out quickly for my oil change as well. More

by Lsc111634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Jul 18, 2023 -

Lia Honda Enfield responded

Thanks so much! We truly appreciate your business in our service department, and we're happy they addressed all of your questions and concerns to your complete satisfaction. Please come see us again some day!

July 18, 2023

Their service department is THE BEST every time I have dealt with Jesse Robles. I always have an appointment and they get me right in and out. Very informative with any other issues that they saw. More

by Price.christine33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Robles, Edwin Guzman, Greg Palm
Jul 18, 2023 -

Lia Honda Enfield responded

Thanks for the awesome feedback on Jesse! Your trust is an honor we don't take lightly. Jesse will certainly be humbled by your kinds words, and we hope to make your next appointment as pleasant and helpful as always. Thanks for always choosing Lia Honda!

July 18, 2023

Awesome service department Jesse Robles is the best! Knowledgeable, honest and has great customer service skills. More

by Ucanreachshar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Robles
Jul 20, 2023 -

Lia Honda Enfield responded

Thank you for taking a moment to give credit to Jesse for his amazing assistance! We're glad Jesse continues to provide you with exceptional service. We look forward to ensuring the same circumstances at your next appointment. See you then!

July 15, 2023

The SERVICE dept is always helpful, Informative, friendly and reliable. SALES dept NOT AS Helpful. More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Jul 18, 2023 -

Lia Honda Enfield responded

Lin, thanks for taking a moment to share positive feedback on our service team! We're so happy they continue to provide you with their utmost support and insight to help you keep your vehicle running smoothly. We hope you'll continue to choose Lia Honda for all your automotive needs!

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