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Lia Honda Enfield
Enfield, CT
361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 361 reviews
Helpful May 09, 2023
The services advisor Greg Paml provided excellent customer service. I told Greg that I heard a new noise from the car so, He took my car back into the shop the following day to check it out. Than customer service. I told Greg that I heard a new noise from the car so, He took my car back into the shop the following day to check it out. Thank You, More
by thomas.cullinan
Employees Worked With
Greg Palm
April 21, 2023
On Wednesday, (4-19-23) I spoke with Mary Butova about my interest in a 2023 Blue Civic Si shown on their web site. Her reply to my interest in traveling an hour to their store so I could see and test drive interest in a 2023 Blue Civic Si shown on their web site. Her reply to my interest in traveling an hour to their store so I could see and test drive that car was "We don't let people go for joyrides." Not only was that insulting, but their web site has a function to make an appointment for test driving their vehicles. If they're worried about so-called "joyrides", do what other dealerships do and have a store staffer go on the est drive with the customer. Mary also said she would e-mail me a picture of the car's window sticker after I said it wasn't shown on their web site. I never received anything from her - no e-mail, no phone call. Al in all, that was poor customer treatment from her.. More
by nt
Employees Worked With
Mary Butova
April 12, 2023
Greg palm at Lia Honda was very efficient and very quick to solve a problem that I had. Also, very friendly gentleman I have been doing business at Lia Honda for 20 years now and I will continue to have my to solve a problem that I had. Also, very friendly gentleman I have been doing business at Lia Honda for 20 years now and I will continue to have my car serviced at this Honda dealership More
by Cathy
Employees Worked With
Greg Palm
April 07, 2023
I bought my HRV at this dealership and have always had it serviced there. I was able to quickly get a convenient appointment and was checked in by Albert Matos who took me through all services the car needed serviced there. I was able to quickly get a convenient appointment and was checked in by Albert Matos who took me through all services the car needed. More
by Davephome
Employees Worked With
ALBERT, MATOS
April 03, 2023
Car broke down and had it towed to Lia Honda. My service advisor, Joshua Blige, was friendly and easy to work with. Joshua kept me informed as to what the issue was (broken cv joint/axle), status My service advisor, Joshua Blige, was friendly and easy to work with. Joshua kept me informed as to what the issue was (broken cv joint/axle), status of parts and when the car would be done. His proactive outreach to keep me informed was appreciated. More
by Bill B
Employees Worked With
Joshua Blige
March 28, 2023
Lia Honda provided me with great service and repaired my car in a timely fashion. I also got a courtesy ride to my home instead of waiting. Joshua Blige was my service advisor and was polite, courteous, car in a timely fashion. I also got a courtesy ride to my home instead of waiting. Joshua Blige was my service advisor and was polite, courteous, friendly, very knowledgeable and took care of all my needs. He is an excellent employee and certainly deserves recognition for it More
by Classy
Employees Worked With
Joshua Blige
