Lia Honda Enfield

Excellent experience and quick service I was very happy with my overall experience with Lia Honda today, 5/26/2015. I would definitely return, however, probably on a Saturday morning, so n I was very happy with my overall experience with Lia Honda today, 5/26/2015. I would definitely return, however, probably on a Saturday morning, so not to fight the week-day traffic. The only thing I would change regarding my civic is that the right turn signal is on my dashboard, however, I believe that there should also be a left turn signal indicator on the dashboard. People like me that have had spinal surgery cannot turn their heads to look at oncoming cars from the left side. I know that other car dealers have both of these and that is something Honda should think about. More

Awesome. I worked with Phillip Bologna and he was nothing but great to me. From working with me to caring about what I needed. It was well worth it and I will I worked with Phillip Bologna and he was nothing but great to me. From working with me to caring about what I needed. It was well worth it and I will definitely be asking for him when I go there next time. More

Excellent experience I had taken my Civic there for service on several occasions and have always been favorably impressed. When the lease was up, my wife and I decided to I had taken my Civic there for service on several occasions and have always been favorably impressed. When the lease was up, my wife and I decided to upgrade to a CRV. Edwin Guzman was our sales rep. He was courteous, personable, knowledgeable, answered all our questions - and we are in a new vehicle in less than 24 hours. We had never experienced so thorough a job done by the sales rep prior to driving off. More

Edwin Guzman is the representative that we used. We have use the same sales person in the passed. We always had a wonderful time with the people that work there. V is the representative that we used. We have use the same sales person in the passed. We always had a wonderful time with the people that work there. Very helpful about the cars. Grace and Leon Greski More

Worst experience of my life Absolutely dreadful experience. I simply wanted to get an idea as to how much my monthly payments would be and I was pressured and dragged around for Absolutely dreadful experience. I simply wanted to get an idea as to how much my monthly payments would be and I was pressured and dragged around for an hour and a half. After an hour and a half I still had no number from the salesman. He then implied that I wasn't serious so he therefore didn't want to continue on. How am I supposed to be serious when I don't even have an idea as to what my monthly payment would be? I was literally insulted. To make matters worse, the entire hour and a half was filled with the salesman asking frivolous questions that really didn't seem to be relevant to what I had been asking for. After wasting an hour and a half of my time and still not having a number to work with, I left and bought my car from another dealership where I had the complete opposite experience. I then was called numerous times from the salesman at this dealership asking why I wasn't coming back. I was literally shocked at the fact that he still could not comprehend why I was frustrated. I cannot emphasize enough how miserable this experience was. More

Recent service review I recently had my car serviced at Lia Honda in Enfield, CT. Travis Mchugh assisted with my car's service needs. I am physically handicapped, and Travi I recently had my car serviced at Lia Honda in Enfield, CT. Travis Mchugh assisted with my car's service needs. I am physically handicapped, and Travis went out of his way to make my wait at the dealership as comfortable as possible with a minimum amount of physical effort on my part. He was very professional and very respectful of my personal needs. More

Excellent experience I Leased a car for the very first time, had an excellent experience, would highly recommend Lia Honda to my friends. Wesley Lavalley especially made I Leased a car for the very first time, had an excellent experience, would highly recommend Lia Honda to my friends. Wesley Lavalley especially made me feel very comfortable as I was very nervous buying a car for the first time. I will definetly return for my future needs. Sincerely, Kelsey Richards More

Excellent experience We searched high and low for not only a good car but a good car salesman, we went to many dealerships and still nothing and no one stood out to us! We searched high and low for not only a good car but a good car salesman, we went to many dealerships and still nothing and no one stood out to us! Then we found this car online that we knew we'd absolutely love! We contacted Lia Honda of enfiled and got transferred to our salesman Wes. He did an exceptional job getting thr car transferred to the enfiled dealership and showed us every detail that the car had inside and out! Our over all experience was amazing , Wes Was extreamly helpful and a great salesman, and we're very pleased with our purchase thanks to him!!!! More

Honda Accord Lease When I called in after calling several other Honda Dealers, getting the run-around on pricing and monthly payments, Aaron was very pleasant on the pho When I called in after calling several other Honda Dealers, getting the run-around on pricing and monthly payments, Aaron was very pleasant on the phone and straightforward with the best pricing and in answering all of my questions. We set up an appointment and when we arrived at the Dealership, everyone was all smiles and made us feel very welcomed. The paperwork was easy with no high pressure to buy anything that we weren't interested in, with Mike in the business office. And Ed Guzman took all the time necessary to explain every feature and button in the vehicle. We were in and out in just a couple of hours. One of the BEST experiences I've ever had purchasing a car!!!! I highly recommend driving the extra distance to do business with this Dealership again! More

After months of indecision about buying a new car, and after having test driven a few of the competition, I decide to stick with Honda...for the third time, and more specifically with the Honda Accord. S after having test driven a few of the competition, I decide to stick with Honda...for the third time, and more specifically with the Honda Accord. Selecting the right dealership was the next major decision. When this process began I never thought that I would have made a purchse from Lia Honda in Enfield since there were other dealerships more convenient to my home. But I certainly went to other dealerships first, especially the ones that I had done business with before. None of them was able to satisfy my my most important expectations.i.e. treat the customer with respect; understand their needs; don't rush to sell them something; respect their time; understand and acknowledge an informed customer when you meet one; allow/encourage them to ask questions; being able to answer the customer's questions to their satisfaction; be "conversational" with the customer and soften the "business transaction" experience- it helps make the car buying experience more fluid and satisfying for the customer as well as the salesperson. Those are some of the important qualities I found when I met and discussed my car buying needs with Brian Scansaroli. No sweat, pure experience. Thank you, Brian. More