Lia Honda Enfield

Do Yourself A Favor - Ask for Edwin Guzman! Do use caution and steer clear of Michael Loper! He uses scare tactics and tells ludicrous stories to pressure customers into purchasing pricey extend Do use caution and steer clear of Michael Loper! He uses scare tactics and tells ludicrous stories to pressure customers into purchasing pricey extended warranties! He is a real piece of work - from his pompous personality to his belittling of customers However, our over sales experience with Mr. Edwin Guzman more than made up for the few minutes spent with this Loser. More

Always great service Jon Alaimo was my rep and was extremely polite and helpful. Explained everything clearly; no surprises. I bought my car new here and have had all ser Jon Alaimo was my rep and was extremely polite and helpful. Explained everything clearly; no surprises. I bought my car new here and have had all services performed here. Wouldn’t go anywhere else! More

Outstanding Stephen Crafsic and his crew were so helpful throughout the service and went above and beyond to make sure my car was ready for my upcoming semester a Stephen Crafsic and his crew were so helpful throughout the service and went above and beyond to make sure my car was ready for my upcoming semester at college and the winter months. They treated me so kindly and I will definitely continue to get my service done here. Thanks for the help. More

Poor dead car Both my son and daughter handled my car problem . My son had my Accord towed to Lia at late.night. Call next morning advised us of causing problem w Both my son and daughter handled my car problem . My son had my Accord towed to Lia at late.night. Call next morning advised us of causing problem was the remote starter. This remote was installed somewhere else at a lifetime guarantee therefor my daughter will have them correct the problem. I did request to have the oil changed. Thank you Jon For locating the problem. More

Great service I always expect good service at Lia and on 2 recent visits my service advisor , Jon Alaimo exceeded my expectations with an excellent service experie I always expect good service at Lia and on 2 recent visits my service advisor , Jon Alaimo exceeded my expectations with an excellent service experience. I will be sure to continue with Lia for future service on my car. More

Awesome service advisor Steve Crafsic was very thorough when I arrived as to what would be done and what could also wait. Very efficient dept and no complaints. Steve was ver Steve Crafsic was very thorough when I arrived as to what would be done and what could also wait. Very efficient dept and no complaints. Steve was very professional and I was very happy with this dealership More

Service The only experience I have had so far with Lia Honda has been with their service department. I currently have a Honda that I bought at another dealers The only experience I have had so far with Lia Honda has been with their service department. I currently have a Honda that I bought at another dealership. I can tell you that they treated me very well. The guy that I dealt with Jesse Robles was great with regard to how he treated me. In fact, due to my positive experience with their service department, I’m planning to buy a new Honda from their sales dept. A company is only as good as their ability to stand behind their product and Lia Honda has shown me this. More

Went in Nervous, Came out Amazed! I went with my young friend for moral support, and to assist her in the decision of purchasing a much needed used car. (We were warned to be cautious I went with my young friend for moral support, and to assist her in the decision of purchasing a much needed used car. (We were warned to be cautious of being taken advantage of, so to not get pressured into buying something we didn't want, or need.) Hmm, No Sinister looking crooks in there!! On the contrary, We were warmly welcomed by quiet spoken, (not aggressive, pushy), just friendly people. Mr Wes LaValley, our sales person, asked us what we were looking for, year and price range. He told us what he had and narrowed it down to the very car, year and color she desired!!! Then went over the price, and worked with my friend to give her the best trade in ever. He kindly and patiently let us look at a couple of other dealerships, then, when we returned, resolved that this was the car for her, he went over every detail of the car, as he did on the test drive, and explained everything in the contract and warranty. He was genuine and honest, in looking for what would be best for my friend, not the company, first. Clearly a man of integrity, and an asset to the company. Likewise, Jon was just as friendly, and helpful in the servicing of the car, and in explaining what was covered and suggestipns for her in the maintenance of the car. He assured her she could contact him with any questions or concerns on the car, and he would check it out, and take care of any problem, which was peace of mind for my friend. Great guy !! Michael worked miracles with numbers, monthly payments, and other options and special offerings for an extended warranty that was too good to refuse. As Les did, Mike explained every paper my friend signed and what it meant for her. There was No pressure on my friend at all, just total support. And then she was speechless to hear she could take her Honda CRV home that same day. She was so happy and relieved. Everything went unexpectedly smooth, with no anticipated stress. Great service, professionalism, understanding, going the extra mile to give her the best and safest car for her and her young family, They all did their best to work within her budget and needs. Everyone there was so friendly, By the time we were leaving, we felt like they were old friends we knew. Oh and did I mention the coffee? That was nice too.!! 😁 Yes, I would Highly recommend this place to anyone. Lia Honda of Enfield!! Thanks guys!!! We left amazed, thankful, and all smiles. 😊Especially one happy young lady as she drove her 'new' car off the lot that day !! 😀 p.s. this was my first time there, just along for the ride, in support of my friend..7/25/18 LMK, More

Had a nail in a tire...patch was applied I am satisfied with the work done to repair the tire; however, I am not happy about the two previous visits to repair the clunking noise under the veh I am satisfied with the work done to repair the tire; however, I am not happy about the two previous visits to repair the clunking noise under the vehicle. The problem is still there. After many years of fine service, I'm sorry that this is the situation. More

Stephan crafsic Waited a bit but overall a very good experience... highly recommended .... needed to change oil and filter of the car so made online appointment took Waited a bit but overall a very good experience... highly recommended .... needed to change oil and filter of the car so made online appointment took hour and a half to get done but well done More