
Lia Honda Enfield
Enfield, CT
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Service has been great Dealing w/ Steve Crafsic was great. Accommodated my weekend schedule to diagnose a rack & pinion issue. Provided an estimate and offered to honor a Dealing w/ Steve Crafsic was great. Accommodated my weekend schedule to diagnose a rack & pinion issue. Provided an estimate and offered to honor a coupon that would be expiring before I'd have the work done. Did not charge for this visit as we bought the car there a couple yrs back. Although I was not happy to need the work required, it was a pleasure having Steve to work with. I felt he really cared about the whole customer experience, and I appreciated that. Definitely be back! More
They make you feel like family! I have been a customer of this particular dealership since 2005, They know be name and always listen to what my needs or questions are. I have been a customer of this particular dealership since 2005, They know be name and always listen to what my needs or questions are. More
service Greg Palm did a great job of getting my 2014 CRV squared away. He found there had been a service bulletin and the mechanic flushed the trans fluid and Greg Palm did a great job of getting my 2014 CRV squared away. He found there had been a service bulletin and the mechanic flushed the trans fluid and all is good. More
Oil change Had the car in for an oil change an tire rotation. Over the last 3-4 years I have been happy with the service I’ve received so far. The service tech w Had the car in for an oil change an tire rotation. Over the last 3-4 years I have been happy with the service I’ve received so far. The service tech was Brenda Lee and she was very knowledgeable and courteous. More
excellent in all fields the service was excellent. On time ,efficient ,polite and excellent. area was convenient clean and friendly. The areas of maintenance were taking car the service was excellent. On time ,efficient ,polite and excellent. area was convenient clean and friendly. The areas of maintenance were taking care in a timely matter. More
BEWARE ! STAY FAR AWAY ! STAY FAR AWAY ! MONEY GUZZLER ! I recently took my car into Lia Honda while it was under warranty for an issue with the Air Conditioning while it was STAY FAR AWAY ! MONEY GUZZLER ! I recently took my car into Lia Honda while it was under warranty for an issue with the Air Conditioning while it was under warranty. At the time, they wanted to charge me a 300$ diagnostic fee to determine if it was an even a warranty issue. That I understand, but someone under warranty shouldn't have to pay to check if something is broken because of a defect. I was instructed to keep driving until the AC stopped working again by their service advisers. I come back and am told by Luis Nieves the service manager that it's no longer their problem, that's just how it works, and that I either need to pay the 300$ diagnostic fee or go elsewhere. I instructed him I'd call corporate Honda but that set him off even more - responding with "they'll just tell you the same thing, don't bother". Stay far away, literally all just a huge money scheme. More
oil Change My car was in for an oil change and tire rotation. I have always been happy with the service I have received so far (over the last 5 years). Jon Ala My car was in for an oil change and tire rotation. I have always been happy with the service I have received so far (over the last 5 years). Jon Alaimo was the service tech and he was personable and knowledgeable. More
Great service from lia Honda and Jesse robel. Jesse was friendly and professional. He took time to explain what was being done. My car was serviced on time and expediently. Very friendly and accom Jesse was friendly and professional. He took time to explain what was being done. My car was serviced on time and expediently. Very friendly and accommodating. More
Excellent service I recently worked with Edwin Guzman to purchase a Honda Accord. His professionalism and hospitality made the decision to buy from Lia Honda easy for m I recently worked with Edwin Guzman to purchase a Honda Accord. His professionalism and hospitality made the decision to buy from Lia Honda easy for me. Also, the dealership is relatively new and modern, which makes it more pleasant to visit. More
Less than satisfied. Edwin is good at what he does. Not Impressed with management, but appreciate what he did to make a deal. Would not recommend the deal overall. Edwin is good at what he does. Not Impressed with management, but appreciate what he did to make a deal. Would not recommend the deal overall. More