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Lia Honda Enfield
Enfield, CT
390 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 390 reviews
November 21, 2019
Service visit included no surprises Jon Alaimo handled my recent service call. The visit proceeded as predicted based on the car’s service alert. The estimate was on target and there wer Jon Alaimo handled my recent service call. The visit proceeded as predicted based on the car’s service alert. The estimate was on target and there were no surprise add ones. The customer area was clean and comfortable although I wish the volume on the tv was on mute with captions as it was very distracting. All employees I interacted with were very pleasant. More
by Barb
Employees Worked With
Jon Alaimo
November 12, 2019
Lia service deptartment I have been a customer for my last 4 car purchases spanning 20 years. I keep my cars at least 8 years on my last 4 that were all purchased new at Lia. I have been a customer for my last 4 car purchases spanning 20 years. I keep my cars at least 8 years on my last 4 that were all purchased new at Lia. All my services on the cars have been at Lia. They do quality work. The members of the service team are some of the most friendly and helpful people on the planet! I have never had a negitive experience there. Prices are ok, not the least expensive out there, but the people make it worth it! Great schedule options, on time estimates, and happy employees to deal with. I can only surmise that the management team treats them well. I am a customer for life! Bill Santaniello and family More
by Santaniello
Employees Worked With
Jay Doucette, Jon Alaimo, Wes LaValley
November 08, 2019
When I Purchased Honda Pilot at Lia Honda, Enfield CT in Oct 2019, Stephen Crafsic was very helpful and provided professional service. I’m very pleased by Stephen addressing customers. Thank you Stephen for Oct 2019, Stephen Crafsic was very helpful and provided professional service. I’m very pleased by Stephen addressing customers. Thank you Stephen for all your help! More
by Kiran Y
Employees Worked With
Stephen Crafsic
October 25, 2019
Didn’t even want to try and help! Repeat customer looking to do another lease, but had negative equity. Told Wes the salesperson I worked with before, the situation and he said he cou Repeat customer looking to do another lease, but had negative equity. Told Wes the salesperson I worked with before, the situation and he said he couldn’t help. Didn’t even TRY! Got a great deal at another Honda dealership! More
by Care527
Employees Worked With
Wes LaValley
October 23, 2019
Great service! Greg Palm has always taken care of my 2012 Honda Civic and his expertise and helpfulness has been greatly appreciated. He makes sure I full understan Greg Palm has always taken care of my 2012 Honda Civic and his expertise and helpfulness has been greatly appreciated. He makes sure I full understand what needs to be done. His recommendations have alway been spot-on. More
by Marilyn
Employees Worked With
Greg Palm
October 08, 2019
Thank you Jesse Robles for the prompt and quality service on my Honda CRV Touring 2018, GPS works fine and I appreciate your help very much! Eugene V. on my Honda CRV Touring 2018, GPS works fine and I appreciate your help very much! Eugene V. More
by Excellent Service
Employees Worked With
Jesse Robles
October 06, 2019
When I arrived Stephen Crafsic was very professional and polite. My service was completed in less than an hour. I always bring both of my Honda's here for service. polite. My service was completed in less than an hour. I always bring both of my Honda's here for service. More
by Honda1
Employees Worked With
Steve Crafsic
September 15, 2019
Great, easy breezy! I scheduled an oil change; John Alaimo was able to get my car in and taken care of within an hour. He was able to give me a write up of what my vehicl I scheduled an oil change; John Alaimo was able to get my car in and taken care of within an hour. He was able to give me a write up of what my vehicle needed in the future and gave recommendations. More
by Shannon
Employees Worked With
Jon Alaimo
August 11, 2019
Excellent service I came in for routine maintenance and met Steve for the first time. I have dealt with others there also and they are all efficient and personable. And I came in for routine maintenance and met Steve for the first time. I have dealt with others there also and they are all efficient and personable. And the same goes for Steve. The mechanics did find some issues with my car which I coukd not afford to do at that time. I asked Steve which repairs were crucial to be done. He indicated order of urgency. I found him to be knowledgeable, friendly ,efficient. and an asset to the service dept More
by Maine, Coastal
Employees Worked With
Steve Crafsic
August 07, 2019
Service John Aliamo has always been easy to talk to regarding anything that has come up with my Civic. He is knowledgeable and professional when Inhave neede John Aliamo has always been easy to talk to regarding anything that has come up with my Civic. He is knowledgeable and professional when Inhave needed service. Thanks John. Geri M More
by Gerimark6
Employees Worked With
Troy Conlin, Jon Alaimo
