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Lia Honda Enfield
Enfield, CT
390 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 390 reviews
June 20, 2020
I had barely finished my coffee when Greg Palm called to say my Honda CRV EX was already to pick up after it's first check up. I had dropped it off about a half an hour earlier. Earlier in the month is br say my Honda CRV EX was already to pick up after it's first check up. I had dropped it off about a half an hour earlier. Earlier in the month is brought the car in because bolts under the front end had come loose and fallen out, "unusual" said Mr Palm. That took about ten minutes. Efficiency is good. So far Lia Honda has been great. Greg is the consummate professional. The young Hispanic man who pulls in the cars also. He always has a smile and pleasant word. . More
by JC
Employees Worked With
Greg Palm
June 10, 2020
Service department Always a pleasure dealing with Lia Honda Everyone is always nice to deal with Was greeted promptly and courteously Jesse Robles was very informati Always a pleasure dealing with Lia Honda Everyone is always nice to deal with Was greeted promptly and courteously Jesse Robles was very informative on work that was done Great team of employees More
by ike
Employees Worked With
Jesse Robles
April 01, 2020
Diana Irizarry was the service focal who attended to me when I took in my car for service. She was very courteous and professional. I will recommend her any day. when I took in my car for service. She was very courteous and professional. I will recommend her any day. More
by OA
Employees Worked With
Diana Irizarry
March 26, 2020
My experience with Salesman Edwin Guzman was excellent. He was very familiar with all aspects of the sales process and excellent knowledge of the Honda Pilot I purchased. Edwin is a very valuable asset to He was very familiar with all aspects of the sales process and excellent knowledge of the Honda Pilot I purchased. Edwin is a very valuable asset to the Lia Dealership. Lew Noble More
by LewsSUV
Employees Worked With
Christine St Andre, Jason Lawlor, Edwin Guzman
March 11, 2020
From Service to Sales and back to Service! I took my 2007 Honda CRV in for some repairs last spring. I had the car for about 12.5 years. I was always good about have the oil changed, brakes rep I took my 2007 Honda CRV in for some repairs last spring. I had the car for about 12.5 years. I was always good about have the oil changed, brakes replaced and other minor repairs, but not much else. It was getting to about 190k miles and things that should have been maintained (i.e. shocks and struts) that weren't needed to be replaced. I recently had a new alternator put in and with the new repairs that were required, I figured it was probably best to go back to having a car payment rather than putting all this money into an older car that had served me quite well. This is where Jesse Robles comes into the picture. When my car was being serviced, he was amazing at keeping me up-to-date with the progress as well as walking me through what repairs were critical to have done immediately and which ones could wait (due to the total of the needed repairs growing). At no point did I feel pressured into agreeing to any repairs. I had such a positive experience dealing with him that I decided to buy my next Honda from Lia Honda in Enfield and I did. I just took it in for its first oil change and was lucky enough to get Jesse again as my Service Adviser. Another great experience! Lia Honda will definitely be my go-to for all of my future service needs! THANK YOU JESSE ROBLES! More
by HRV_2019
Employees Worked With
Jesse Robles
February 29, 2020
Oil change Best service @ Lia's Honda Service dept. Jesse Robles Jr was very attendance, explain every thing that what will take place, proceed to show me wh Best service @ Lia's Honda Service dept. Jesse Robles Jr was very attendance, explain every thing that what will take place, proceed to show me where the customer lounge was, coffee, papers were available, & said it b an hr to 90mins 4 wait, was in 2 tell me that the vehicle was all sevice in less than 25 mins. Explain 2 me all the process that they did on the truck, from the receipt u receive,& than showed me where 2 go 4 payment. Very curtiuos & the place is emaculate. I'm always impress by how this dealership is so efficient as well. Keep up the good work. Sincerely, Norma Mcgarry More
by 477norma
Employees Worked With
Jesse Robles Jr, Greg Palm
February 27, 2020
Lia Honda is Way Better Than Balise Honda! Balise Honda in West Springfield wouldn't so much as return a phone call from me even after calling multiple times so I switched to Lia Honda in Enfie Balise Honda in West Springfield wouldn't so much as return a phone call from me even after calling multiple times so I switched to Lia Honda in Enfield, CT. They were AMAZING! Night and day difference! Ask for Greg Palm! He was FANTASTIC! More
by mikesorcinelli
Employees Worked With
Greg Palm
February 18, 2020
I have been very satisfied with the Honda team from purchasing two Honda's at Lia Honda to ongoing Service. The Service group (Stephen Cravsic) was very helpful and pleasant to work with. purchasing two Honda's at Lia Honda to ongoing Service. The Service group (Stephen Cravsic) was very helpful and pleasant to work with. More
by donna.megliola
Employees Worked With
Steve Crafsic
January 21, 2020
Jesse Robles was such a polite and pleasant associate at Lia. I went in for an oil change and bent wiper blades. Service was quick, no tricks, and no hidden agenda I was in and out rather quickly. I'll be g Lia. I went in for an oil change and bent wiper blades. Service was quick, no tricks, and no hidden agenda I was in and out rather quickly. I'll be going again for any future service. More
by jwheelock06
Employees Worked With
Jesse Robles
January 17, 2020
Oil change I went to Lia Honda for an oil change. Jon Alamo was very helpful and informative. We have been customers since 2008. This is our second vehicle purch I went to Lia Honda for an oil change. Jon Alamo was very helpful and informative. We have been customers since 2008. This is our second vehicle purchased from Lia Honda. More
by rhshealer
Employees Worked With
Jon Alaimo
