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Lia Honda Enfield

Enfield, CT

4.8
368 Reviews

20 Palomba Dr

Enfield, CT

06082

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Showing 368 reviews

November 26, 2020

Have been very happy with Lia service since purchasing my Element in 2013. This year Ashley Theodore took extra time and effort to explain several items needing urgent attention. Since the car had to be he More

by mikpiper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Theodore
Dec 01, 2020 -

Lia Honda Enfield responded

Thank you for taking the time to share your experience with us. We are pleased to know that Ashley has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

November 25, 2020

Greg Palm and his team were excellent ! Car was dropped off for service and was ready when I picked it up.all items serviced were done. More

by Gary.donnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Nov 25, 2020 -

Lia Honda Enfield responded

Gary, thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! We look forward to serving your automotive needs in the future.

November 16, 2020

Greg Palm was polite and very helpful getting our warranty applied to repair our hard start issue! We were able to call and ask any questions we had and he had the answer for us! And during the Covid More

by dawnebw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Nov 17, 2020 -

Lia Honda Enfield responded

Dawn, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Greg at Lia Honda Enfield. We look forward to working with you again in the future.

November 06, 2020

Scheduled an oil change and ATF change at LIA. Greg Palm got me in and out on time. Love the punctuality as it allows me to schedule my busy day. More

by Jlmentorii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Nov 09, 2020 -

Lia Honda Enfield responded

Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.

November 03, 2020

Love This Dealership! Service Department is 5 star! Greg Palm always goes above and beyond to assist all customer needs. He is an amazing asset to Lia Honda Enfield, Ct! Thank You Greg!! More

by Jeva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Nov 03, 2020 -

Lia Honda Enfield responded

Jeva, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with the Greg here at Lia Honda Enfield. We look forward to working with you again in the future.

Nov 03, 2020 -

Jeva responded

All my Honda's are serviced at your dealership. This is nothing new for Greg Palm. He always goes above and beyond. He's been taking care of our Honda's for many years. Great job Greg and Great dealership Lia Honda Enfield, CT. Thank you all!

October 31, 2020

I needed service on my 2018 Honda Pilot. I made an appointment with Greg Palm at Lia. He got my car right in, got the service done, and the car back to me quicker than the estimated repair time. I hav More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Nov 03, 2020 -

Lia Honda Enfield responded

Bob, we are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.

October 06, 2020

I needed service work done in an emergency and Lia Honda stepped up and got me back on the road quickly and at a fair price. Thank you to Geoff Lutley and his service team always being there for me and my f More

by Bassman293
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Lutley, Luis Nieves
Oct 12, 2020 -

Lia Honda Enfield responded

Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your car is ready for its next service.

September 23, 2020

Dianna Irizarry was very helpful when I recently had my 2012 Honda Odyssey in for service. The work (oil change and brake fluid replacement) was done in a reasonable amount of time. She did speak to me a More

by PioneerValleyR1500RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna Irizarry
Sep 24, 2020 -

Lia Honda Enfield responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your Odyssey is ready for its next service.

September 16, 2020

TRUST is a word that Americans understand quite well. It is a word that exemplifies what the LIA organization stands for and I, applaud their service department and Greg Palm who is a leader! More

by psalerno1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Sep 21, 2020 -

Lia Honda Enfield responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

September 08, 2020

My husband Charles Cosgrove brought our 2013 Honda Pilot in for service oil change, rotate tires, differential work. He was very pleased with the service and clean inside waiting area especially with Covid More

by Beverly Cosgrove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Sep 10, 2020 -

Lia Honda Enfield responded

Beverly, Thank you for taking the time to share this positive review! We are so pleased that we could get your husband's needs efficiently taken care of, while ensuring that his experience was as seamless as possible. Our customers' safety and satisfaction are of the utmost importance to us, and we look forward to continuing to provide you two and your vehicle with our best care in the future!

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