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Lia Honda Enfield

Enfield, CT

4.8
368 Reviews

20 Palomba Dr

Enfield, CT

06082

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Showing 368 reviews

June 23, 2021

Jesse Robles continues to provide excellent service and support. He is my "go to person for all my service needs. I find him to be extremely courteous and supportive. Couple these attributes with his pr More

by GLV
Recommend Dealer
Yes
Employees Worked With
Jesse Robles - Always the best! Courteous and supportive. I always request working with him.
Jun 29, 2021 -

Lia Honda Enfield responded

Thank you so much for taking the time to share this excellent review! Providing top-quality service is so important to us, and we are thrilled to hear that Jesse continues to meet your satisfaction and efficiently get your automotive needs taken care of. He definitely is an asset to our team, and he will be delighted to hear how deeply you value his efforts. We hope to continue to serve you for many years to come. Safe travels!

June 23, 2021

As a first time buyer of a Honda CRV my experience with Lia Honda was a positive one. I worked with Paul Ritz who was a very knowledgable and very open to answering all my questions. He was respectful, p More

by bernie17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ritz
Jun 29, 2021 -

Lia Honda Enfield responded

Bernie, Thank you so much for taking the time to share this 5-star review! We appreciate the opportunity to do business with you, and we are thrilled to hear that Paul provided you with a top-notch experience. He will be delighted to hear of your very kind words. Congratulations on your new Honda CRV- on behalf of Paul and the entire team. We look forward to the opportunity to work with you again in the future.

May 29, 2021

I recently purchased a new Honda Pilot with the able assistance of Troy Conlin. We had a 2003 Pilot for 16 years, but getting into a 2021 was a big difference techwise. Troy walked us through everything More

by sandmansdaughter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Loper, Troy Conlin
May 27, 2021

Edwin Guzman is a true gem! I have never had such a smooth, carefree dealer experience! He is very conscientous, loves Hondas, and has great people skills! I will recommend Edwin Guzman over and over t More

by deanagleason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Guzman
May 20, 2021

Thank you for an excellent service visit. Greg Palm worked with me to get my car in sooner than our appointment And allowed us to use a loaner as our car is used daily for work. Have had all service do More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm
May 09, 2021

I had an amazing experience at Lia Honda Endfield! Philip Bologna made all the difference in the world for me. He is incredibly competent, knowledgeable, and efficient. He orchestrated the whole de More

by Honda413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Bologna
May 14, 2021 -

Lia Honda Enfield responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Philip was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

April 30, 2021

Smooth, easy transaction. Full tank, mud matts, personalized explanation of car, etc. store clean and bright! Employees looked and acted professional. Aaron and finance A+ More

by Missy.LaRose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of gentleman’s name who explained electronics- 5 stars for him!, Aaron Boccasile, Michael Loper
May 05, 2021 -

Lia Honda Enfield responded

Missy, thank you for sharing your positive experience! We look forward to serving your future automotive needs.

April 26, 2021

I have to be honest when I bought my car in 2011 from Lia Honda, the service department was not very good (understatement). I stopped using their service center and drove further to Manchester Honda. I need More

by Randoet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Apr 30, 2021 -

Lia Honda Enfield responded

Thank you for taking the time to share your experience with us. We are pleased to know that Greg has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. We look forward to serving your automotive needs in the future.

April 23, 2021

Customer service was beyond exceptional! My family and I felt well attended and understood. Sales rep Edwin Guzman was very patient & very helpful. Thumbs Up Lia Enfield! More

by J & M Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Guzman
Apr 30, 2021 -

Lia Honda Enfield responded

We are so happy to hear of your positive experience at Lia Honda Enfield. We are committed to providing our customers with nothing less than 5-star service. Edwin will be especially happy to hear that you were completely satisfied with his customer service.

April 12, 2021

A little more life has been added to my aging Civic thanks to service advisor Jesse Robles and the Lia mechanic who swapped out the rusted and leaking brake lines for new. I also appreciate the use of More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Robles
Apr 30, 2021 -

Lia Honda Enfield responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your truck is ready for its next service.

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