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Lia Honda Enfield

Enfield, CT

4.8
368 Reviews

20 Palomba Dr

Enfield, CT

06082

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Showing 368 reviews

September 09, 2022

Great experience working with Mary Butova in purchasing my 2022 Crv hybrid at Lia Honda. She was very patient, professional and made the entire experience seamless! Highly recommend this dealership. More

by Hinzefamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Butova
Sep 09, 2022 -

Lia Honda Enfield responded

Congratulations on your new Honda! We are honored to have had the opportunity to work with you, and we are so glad that Mary could provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. Thank you so much for your positive review and recommendation! Safe travels!

June 02, 2022

Troy was great at Lia Honda in Enfield, he had patience, helped me choose the right car within my budget and the transaction just took a few hours before I drove off in my 2018 Honda Accord. Super Happy, I More

by llopezgreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Conlin
Jun 07, 2022 -

Lia Honda Enfield responded

Thank you so much for your positive review and recommendation! We are so glad that Troy took great care of you! Your satisfaction means so much to us. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

April 23, 2022

This week I purchased a 2022 CRV from Lia Honda. Troy Conlin was a very courteous salesperson and went up and beyond to be helpful. My experience with this dealership was quite positive. More

by CSS
Recommend Dealer
Yes
Employees Worked With
Troy Conlin
Apr 26, 2022 -

Lia Honda Enfield responded

Congratulations on your new vehicle! We are so glad that Troy took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!

April 19, 2022

At 1:00 pm today 4-19-2022, my husband and I went to look at 2022 CRVs and worked with Troy. He is an amazing salesman! At the end of only a few hours we drove off with a brand new 2022 CRV EX beautiful SU More

by stal49co
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Conlin
Apr 20, 2022 -

Lia Honda Enfield responded

Linda and Steve, Thank you so much for your wonderful review! We are honored that you took the time to visit us, and we are so glad that Troy took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

March 21, 2022

I've been bringing my 2019 Honda CR-V to Lia Honda in Enfield and I have been very happy with how I was treated as a customer. In the service department I have dealt with Greg Palm. Greg has always bee More

by lbutter715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Mar 22, 2022 -

Lia Honda Enfield responded

Thank you so much for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Greg consistently provides you with the quality care that you deserve! Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

February 16, 2022

Prompt, courteous and excellent help from Greg Palm. He saw that I still needed a second key fob for a Honda that I had bought from another dealer and got one for me the day that I brought my 2022 Civic More

by dirobs
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Feb 16, 2022 -

Lia Honda Enfield responded

Thank you for your 5-star rating! We are happy to hear that Greg took great care of you throughout your visit. It is our pleasure to serve you. Please drive safely and do not hesitate to let us know if there is ever anything more that we may help you with.

February 03, 2022

Go somewhere else, not much in the way of negotiation happens here. There Northampton location is basically the same. More

by eeaton6508
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip Bologna
January 29, 2022

Greg Palm was very professional and friendly. Great service as work done on the car was completed as promised. Greg notified me by text when car was ready as I went out to run some errands. I would def More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Palm, Wes LaValley
Feb 02, 2022 -

Lia Honda Enfield responded

Alan, Thank you for taking the time to leave Greg this positive review and recommendation! We are so glad that Greg could get your automotive needs efficiently taken care of. We hope to see you again the next time your vehicle is ready for service. Safe travels!

January 24, 2022

Horrible dealership save your money go to a different Honda dealer. Ran a couple numbers with them they tried screwing me out of 10k and no one could give me answer when I asked about. I Got emails from More

by T
Recommend Dealer
No
Employees Worked With
Geoff Lutley, Aaron Boccasile, Todd Fink, Jason Lawlor, Michael Loper, Luis Nieves, Jay Doucette, Sally Hoskin, Troy Conlin
Feb 16, 2022 -

Lia Honda Enfield responded

Hello, Thank you for sharing your comments with us. We are very sorry to hear that you were not happy with sales department and we do apologize for any miscommunication on the price of the vehicle you were interested in. If you would like to discuss further on this, please contact our dealership. Sincerely, Lia Honda Enfield

January 03, 2022

Disappointing experiencebought two cars from this Disappointing experience bought two cars from this dealership and serviced both at the dealership They shut down due to cover and never called me More

by nknealon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 05, 2022 -

Lia Honda Enfield responded

Hello Mrs. Nealon, Thanks for taking my call about your review and explaining your concerns to me. I understand your frustrations with the waiting time during your visit and the appointment that was missed due to our closure. Again, my apologies. Per our conversation I did state that we will comp your next service with us. If you have any other questions, please contact me directly and I will handle it personally, Luis Nieves Service Manager Lia Honda of Enfield

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