Lia Honda Enfield

Ed Guzman made our purchasing of a new Honda CRV the easiest and most positive of any car purchase we have ever made. He explained everything clearly about the vehicle before and during a test drive, wh easiest and most positive of any car purchase we have ever made. He explained everything clearly about the vehicle before and during a test drive, what our trade in CRV was worth, and helped us make a deal we were satisfied with without any nonsense. On the day of our delivery, while he finished up with the customer before us, changed the plates from our trade in to the new CRV, and got last minute paper work finished, he made sure we were comfortable waiting at his desk and asked if we needed water or anything else. He went out of his way to let us know what was happening and the expected time it would take. Ed made sure we were comfortable with the technology and other features of the new CRV when we were ready to drive away. Ed said he would call the next day to see if we had any questions, and we said that would not be necessary. He said he would be happy to assist us with any future questions or demonstrate how things work. Ed said to just give him a call. We were dreading going in to a dealership to see about a new vehicle, but Ed made this so much easier. I would definitely tell anyone looking for a new Honda to see Edwin Guzman at Lia Honda. More

I have been dealing with Lia Honda for the past 12 years (service) and have always had execellent service. In purchasing a new car, I had the experience of dealing with Troy Conlin in sales,. I must say, h (service) and have always had execellent service. In purchasing a new car, I had the experience of dealing with Troy Conlin in sales,. I must say, he was very helpful, pleasant and very informative. He answered questions I didn’t even think about . Thank you, Troy More

The reason I have my car serviced at Lia Honda Enfield is because of Jesse Robles. He is incredibly responsive and accommodating. I need to trust the person I work with when it comes to a service advisor, because of Jesse Robles. He is incredibly responsive and accommodating. I need to trust the person I work with when it comes to a service advisor, and Jesse is the real deal. As long as Jesse is there, I will continue to come back. More

Service was completed in one day. Appreciated that Greg Plam arranged for a loaner vehicle. Appreciated that Greg Plam arranged for a loaner vehicle. More

I drive 45 minutes to get my vehicles maintained at Lia Honda Enfield. I have I've been a Honda CRV owner since 1997 and currently own a 2006 CRV SE with over 341,000 miles and a 2024 with 40,000 miles Honda Enfield. I have I've been a Honda CRV owner since 1997 and currently own a 2006 CRV SE with over 341,000 miles and a 2024 with 40,000 miles. I have been to many dealerships through the years. I like continuity in my auto maintenance relationships and Greg Palm a Service Advisor at Enfield currently and Northampton previously is a huge reason I choose Lia Honda Enfield. Greg is an excellent communicator and responsive when I have a concern. Making appointments is easy. I recently needed a bigger repair on my 2006 CRV. Greg set me up in a loaner and called me when the work was done. I returned the loaner and paid for the repair and drove my car home. Easy peasy. There is a comfortable feel about the whole service department. The waiting area is a place I can get work done while I am waiting and when someone makes a cup of coffee the aroma makes me want a cup too. More

Troy Conlin gear dealer. To deal with. Will always ask for him. When I buy another car again, I will ask for Troy Conlin To deal with. Will always ask for him. When I buy another car again, I will ask for Troy Conlin More

My wifes car broke down on highway, I called Greg at lia honda and asked if he could look at that day he said yes we will get it in, as I was on the phone with him I realized I didn't have a tow truck comin honda and asked if he could look at that day he said yes we will get it in, as I was on the phone with him I realized I didn't have a tow truck coming to tow car , I asked Greg if he had any recommendations he gave me a great tow truck company thst towed vehicle to dealership, I got a call from Greg later that day my vehicle had some recalls that took care of the repair cost, a absolute steller, professional service adviser Greg is, Lia honda is very fortunate to have a great employee like this, More

Great job! All work was completed on time and at promised cost. Technician left the car immaculate. Jesse Robles Did a great job of communication. Car is runni All work was completed on time and at promised cost. Technician left the car immaculate. Jesse Robles Did a great job of communication. Car is running like new! More

It Always a pleasant experience when coming to Lia Honda. Keep up the great work! Keep up the great work! More

Had a problem with my new Ridgeline drove right to the service department talked to Shia Hamilton in service and they took my car right in. They had it fixed by the next morning. Service was great! service department talked to Shia Hamilton in service and they took my car right in. They had it fixed by the next morning. Service was great! More