Lia Chrysler Jeep Dodge Ram

Great experience I was back and forth a few times with Mike Horn. Never felt pressured and he worked diligently to make the numbers work for me. When I picked the veh I was back and forth a few times with Mike Horn. Never felt pressured and he worked diligently to make the numbers work for me. When I picked the vehicle up, there were a few spots on the upholstery. Mike promptly cleaned the spots, and made sure the vehicle was up to my standards. More

Scam Mailing! Don't believe the flyers about book value on your car, they offer what the car would do at auction. I do not think they are selling cars based on wha Don't believe the flyers about book value on your car, they offer what the car would do at auction. I do not think they are selling cars based on what they would sell at auction. This is after I waited around 30 minutes for a scheduled appointment. I wouldn't by a matchbox car from this dealer! More

Service Recently brought vehicle in for inspection. Upon arriving Jarod Pott informed me that a software update was due, at no additional cost. I took this Recently brought vehicle in for inspection. Upon arriving Jarod Pott informed me that a software update was due, at no additional cost. I took this opportunity to inquire about scheduled maintenance and had my questions, not only answered, but information was provided in an understandable, concise manner. Unfortunately, I cannot recall the name of the employee at the check out desk but found her to be very pleasant and was willing to share some laughs More

Great experience Thanks to Vinny my experience was fantastic! I went in and left the same day with my new jeep! Thanks again for all of your help and good work Thanks to Vinny my experience was fantastic! I went in and left the same day with my new jeep! Thanks again for all of your help and good work More

The Service and Parts Department are still great! Jared Pott from the Lia Chrysler Dodge, Jeep & Ram was absolutely fantastic. I was early to the dealership and I was greeted with a warm welcome and a Jared Pott from the Lia Chrysler Dodge, Jeep & Ram was absolutely fantastic. I was early to the dealership and I was greeted with a warm welcome and a joking banter which was very welcome by me. The service was for a NYS Inspection and a tire rotation. This was completed in a very timely manner and the appointment time was not even reached yet. I have used Lia for more extensive warranty work in the past and it was done to my complete satisfaction. Kudos to Mr. Jared Pott and to the nice guys in the parts department who assisted me later in the day who were outstanding in assisting me. More

New car My experience at this dealership was very professional and handled by Gerry Benson of Lia. I would recommend this dealership cto all of my friends n My experience at this dealership was very professional and handled by Gerry Benson of Lia. I would recommend this dealership cto all of my friends n family. More

This place is a DISASTER! Sales manager AND staff are completely unprofessional! Turned down my business twice, on a follow up customer service call I explained how dissatisfie Sales manager AND staff are completely unprofessional! Turned down my business twice, on a follow up customer service call I explained how dissatisfied I was. They asked if I would be willing to come bank in to make my experience "right". Well that experience turned into being pressured into leasing a vehicle that had been sitting on the lot for a year and a half. To make matters worse they were looking to charge me more for a year and a half old vechile than what the the current model year was going for. More

Cared about the customer My wives Liberty had a heating issue that was "border" line relative to mfgr.'s warranty...Greg went out of his way to get the repair covered, saving My wives Liberty had a heating issue that was "border" line relative to mfgr.'s warranty...Greg went out of his way to get the repair covered, saving me several hundred dollars... More

Did work without permission and over charged! Did work on my car without telling us it wasn't covered under the waranty, which they stated was when we dropped off the car, our $200 deductible turn Did work on my car without telling us it wasn't covered under the waranty, which they stated was when we dropped off the car, our $200 deductible turned into $718, never called us, did the work without our permission!!!!! We offered to pay $350 which was what jiffy lube quoted us and they said no!! NOW THEY ARE TAKING OUT THE NEW PARTS AND PUTTING BACK IN THE OLD ONES!!! Double labor and A WASTE OF EVERYONE TIME!!!! THEY did this to us on purpose and I will be contacting the BBB!! Terrible customer service!! More

Jeep purchase Told Vincent notaro what I was looking for and he delivered. I asked that we not go back and forth. I was in and out in less than an hour. Told Vincent notaro what I was looking for and he delivered. I asked that we not go back and forth. I was in and out in less than an hour. More