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Lia Chrysler Jeep Dodge Ram

Schenectady, NY

Overview
Reviews
Vehicles
4.9
541 Reviews
Call Dealership (518) 631-2197
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2110 Central Ave

Schenectady, NY

12304

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Showing 541 reviews

November 15, 2023

Simple problem, simple solution with John Schroeder helping me thru the costly repair of my Ram remote start Fob. Quick and clean. No appointment needed for this service at Lia CJDR. More

by perryhughes7774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schroeder
Report | Print
Nov 17, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thanks for letting us know how satisfied you were with John's assistance, Perry! We're glad he provided you with his utmost diligence and insight at this visit. We look forward to making your next appointment just as convenient!

November 14, 2023

Pleasant, knowledgeable, helpful personnel, answering questions, guiding us on our decisions, and assisting us as needed with our new car ownership. These were Tony Torino Sales Consultant, and John Sc More

by budhalsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schroeder
Report | Print
Nov 14, 2023 -

budhalsey responded

Thank You for your quality, efficient service.

Nov 14, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for taking a moment to share your experience with us! We're so happy Tony and John took the time to share any insights with you about your new car. We wish you all the best in your holiday travels, until we see you again!

November 09, 2023

Great experience. Positive work environment. Everyone was so welcoming and friendly with a great since of knowledge and understanding of the vehicles they work on. More

by Star Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Freddy Estrada
Report | Print
Nov 13, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Star, thank you for sharing positive feedback on this service visit! We want all of our guests to be treated to service that is accommodating and reliable, so we're happy that's exactly what your service advisor provided for you. We look forward to your next appointment!

November 04, 2023

I have been very satisfied with the quality of work as well as your service department’s communication skills More

by Robert_klinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Demarco, Kevin Koryto
Report | Print
Nov 06, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Robert, thank you for your trust in our service team! We're happy our team provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

November 02, 2023

Fast and friendly service listen to your concerns collision center conveniently located car rental, conveniently located all the one stop shop. Not only is the dealership awesome the body shop and ca More

by Mopar power
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey from the body shop and Mr. Steger very professional, courteous and thoughtful dealt with them numerous times, always outstanding, Chris Snyder, Matthew Dyer, Vinny "BOBO" Notaro, Adam Welch , GABBY TIBBITTS, Freddy Estrada, Gabrielle Demarco, Kevin Koryto
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Nov 03, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Terrific! Thanks for giving us all the highlights of your experience with our Collision Center. We're glad you got to take advantage of the amenities and accommodations we have at Lia CJDR. We look forward to being of service to you again some day!

October 31, 2023

It's my first time to bring my car for routine maintanance to this dealer and i got a very excellent service.My service advisor Mo is very nice and professional in his work.He make sure that our c More

by richardmanuyag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Mahmood
Report | Print
Oct 31, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thank you so much for your review and recommendation! We're glad Mo provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as exceptional!

October 25, 2023

Service rep Mo was excellent to work with. Did not have to wait long for the work to be done. More

by ecardinal2420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Mahmood
Report | Print
Oct 26, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thanks so much for the positive feedback! We're delighted the value of Mo's support and diligence exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

October 23, 2023

Anthony Dewitt of Lia Schenectady was very helpful with assisting me in searching for a new vehicle. I would highly recommend him More

by DM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dewitt
Report | Print
Oct 25, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Awesome! Thanks so much for your thoughtful feedback, DM. We're glad Anthony took the time to thoroughly address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

October 19, 2023

Best in the capital region. Everyone’s so professional and helpful. Always a pleasure dealing with the dealership More

by Dawnyates70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Charron, Javon Nelson
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Oct 19, 2023 -

Dawnyates70 responded

I wasn’t sure where on the survey to elaborate about my service experience with Brian Charron, but didn’t want it to go unnoticed. It started from the moment I pulled in with my vehicle, he was so welcoming. I decided to stay while I was getting my oil change, he took the time to open the door and let me know about the complementary beverages and ice cream available while I wait. While waiting he continued to give me a status on how much longer before my vehicle was done. He was an absolute pleasure to deal with. That is remarkable customer service!!! Also while waiting, Jayvon Nelson noticed me and came up to ask how my new vehicle has been and if there were any issues. It’s so enlightening what a pleasure it is to have such warm welcoming customer service whenever I’m there. Just wanted to thank them!

Oct 23, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Dawn, thanks for stopping by to share your 5-star review of Brian! We're glad he addressed your vehicle's service process with plenty of communication, and Javon kindly checked on you, as well. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 17, 2023

Javon was very knowledgeable and professional. Everyone at the dealership was courteous and professional. The whole team made the purchase very smooth and easy More

by uncletooth1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Snyder, Javon Nelson
Report | Print
Oct 18, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thanks so much for your stellar review of Javon! Nothing means more to us than your satisfaction, so we're pleased Javon did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Jeep!

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