Lia Chrysler Jeep Dodge Ram
Schenectady, NY
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I wanted to take this moment to express my sincere gratitude to service advisor Freddy Estrada. I suffer from bad anxiety and it’s typically at a peek during the holidays. My vehicle breaking down dur gratitude to service advisor Freddy Estrada. I suffer from bad anxiety and it’s typically at a peek during the holidays. My vehicle breaking down during this time did not make it any better. Freddy was patient, informative, and handled me with care during this process. He went over and beyond to educate me and keep my anxiety at bay. I was able to mentally prepare for all possibilities but never had to endure any other mishaps. He made sure I had a vehicle during the duration my car was being service so that I can continue to work and bring my children to school without interrupting my day to day routine. My overall experience at this dealership was warm, welcoming, and felt safe to know my vehicle was in good hands. Once again I want to thank Freddy and crew for the best service experience I’ve encountered in my 20 years of driving. More
ready for my vehicle service on time. offered me an alternate ride if desired and showed me to customer lounge area and pointed out amenities. My vehicle was serviced in timely fashio offered me an alternate ride if desired and showed me to customer lounge area and pointed out amenities. My vehicle was serviced in timely fashion and returned. More
Worked with sales associate Vinny Nataro , Vinny was very professional , attentive land thorough. This is the second time we purchased a Ram from the dealership and now we have a total of 5 cars purcha very professional , attentive land thorough. This is the second time we purchased a Ram from the dealership and now we have a total of 5 cars purchased between both Lia Toyota and Dodge . More