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Lia Chrysler Jeep Dodge Ram
Schenectady, NY
580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 580 reviews
December 07, 2025
I’ve always had good experiences with the team at Lia CJDR Schenectady — Freddy Estrada in service is excellent at communicating and always professional. That’s why this one stung. I supplied my own D3S CJDR Schenectady — Freddy Estrada in service is excellent at communicating and always professional. That’s why this one stung. I supplied my own D3S bulb and ballast for my 2019 Grand Cherokee and was charged $340 in labor only for what most shops and RepairPal list as a 0.5–1.5 hour job (dealer average $180–$250). Even YourMechanic quotes $129–$167 flat for the same work. I completely understand labor rates and that HID access on the Grand Cherokee isn’t the easiest, but when I’m bringing the parts myself, more than triple the going independent/mobile rate feels excessive. Hoping Freddy and Service Manager Rob Dariano can review invoice # 115903 and offer a goodwill adjustment. I’d love to keep coming back to Lia, but this one left a bad taste. Thank you — still a fan of the dealership overall, just looking for this to be made right. More
by desjar
Employees Worked With
Freddy Estrada
November 27, 2025
In my recent search for a new car I found that the folks at Lia CJDR to more that helpful and efficient. Our salesman Rajiv Persaud did an amazing job in guiding us to the perfect vehicle for our needs. I r at Lia CJDR to more that helpful and efficient. Our salesman Rajiv Persaud did an amazing job in guiding us to the perfect vehicle for our needs. I recommend this dealership to everyone! More
by ketchumrob
Employees Worked With
Rajiv Persaud
November 19, 2025
The service department always keeps you well informed of what needs to be done on your vehicle. Always gives you an estimate before they do the work. what needs to be done on your vehicle. Always gives you an estimate before they do the work. More
by dgerding
Employees Worked With
Rhonda Dingman
November 15, 2025
Quick service with no appointment needed. Great customer service and definitely took care of all the things I needed done on my vehicle! Great customer service and definitely took care of all the things I needed done on my vehicle! More
by steven.lauture
Employees Worked With
Arthur Erschen
November 01, 2025
Have been servicing ny Car at this dealership for 16 years now. Always good service and communication. Have seen many service people come and go but the service is still good. Knowledgeable people. years now. Always good service and communication. Have seen many service people come and go but the service is still good. Knowledgeable people. More
by mad55
Employees Worked With
Freddy Estrada
October 28, 2025
Davon styles was very professional and helpful in service dept. always kept a smile and answered my questions. He deserves a 5. Gave a 4 bc a simple “express” service took longer than an hour and I was t dept. always kept a smile and answered my questions. He deserves a 5. Gave a 4 bc a simple “express” service took longer than an hour and I was the first one in the morning. More
by I don’t
Employees Worked With
Davon Styles
October 16, 2025
The team was professional and personable. It was refreshing to be treated with respect, after experiencing the lack of respect at other dealerships. It was refreshing to be treated with respect, after experiencing the lack of respect at other dealerships. More
by Schley_Jerod22
Employees Worked With
Jake Shaw, Tony
