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Lia Chrysler Jeep Dodge RAM Northampton

Northampton, MA

4.9
146 Reviews

263 King St

Northampton, MA

01060

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Showing 146 reviews

December 17, 2024

I have always had a great experience at Lia. I continue to have my truck serviced here because they do an excellent job. More

by Psdarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kane, Joe Dubuc
Dec 18, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for your positive feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

November 19, 2024

I contacted Lia due to a recommendation from my local mechanics. I was connected with Joe Dubuc. Joe immediately said he could help with my situation. He was able to get backordered parts much quicker More

by lacoydr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Nov 20, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for stopping by to share your 5-star review of Joe! We're glad he addressed your vehicle's repair process with plenty of communication and diligence. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 27, 2024

I am so pleased with the service I get from the service department especially Joe Dubuc More

by jeepskip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Sep 30, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

We're happy Joe's expertise helped you have a very positive experience at Lia CJDR. Thank you so much for your excellent feedback. Safe travels until we see you next time!

September 20, 2024

Our salesman Dave Sepavich went above and beyond in helping us choose the vehicle we wanted to purchase. He took his time and was extremely thorough. He went as far as printing the specs for 2 vehicles More

by Maria J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sepavich
Sep 23, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Maria, we're glad you had a supportive and pleasant dealership experience with Dave and the Lia CJDR team. Congratulations on your new Jeep! We hope you enjoy many happy travels on the road ahead!

September 06, 2024

This was the best experience I have ever had a a car dealership. Joe Dubuc was amazingly helpful with having my car scheduled and serviced faster than I could have hoped for! More

by btolda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Sep 06, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Joe's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

August 23, 2024

Everything went great as usual. Very good communication and timeline and truck was clean at pick up. More

by Salmoneggstudios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Aug 26, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thank you for reporting on the exceptional work our service team did for you. It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia CJDR for your automotive needs!

July 26, 2024

Purchasing my new Jeep Wrangler at Lia of Northampton was the best car buying experience I have had buying a car so far. The staff was friendly and very helpful. More

by Dharriman97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Wilk
Jul 26, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for letting us know our team provided you with an accommodating and pleasant dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Enjoy the new Wrangler!

July 10, 2024

Walked in for an oil change and tire rotation and was waited on by Joe Dubuc.Joe was very patient and professional. Scheduled our appointment which was performed quickly…within one hour. Great service! More

by Jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Jul 10, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Jojo, thanks for taking the time to review your service experience! We're happy Joe handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll come see us again some day!

June 26, 2024

Danielle Sarabia was completely helpful in initiating a resolution to a minor body problem on my new ProMaster 2500..Within a week all is well and good. More

by Mr. Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Sarabia, Tim Conrow
Jun 26, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for letting us know Danielle and our service team did a great job, Mr. Jim! Ensuring your vehicle's repairs are effective and thorough are our top priorities. We hope you'll continue to choose Lia CJDR for all your automotive needs.

June 08, 2024

Working with David Sepavich was a great experience. Everything went smooth was a great guide More

by Bob Grignaffini
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin, David Sepavich
Jun 11, 2024 -

Lia Chrysler Jeep Dodge RAM Northampton responded

Thanks for the 5-star review of your dealership experience, Bob! We're delighted David provided you with all the guidance you needed to make this transaction a breeze. Congrats on the new Jeep! We wish you all the best in your upcoming journeys, from everyone at Lia CJDR!

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