
Lexus of Woodland Hills
Woodland Hills, CA
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There is only one man to handle your sale or lease. His name is Tim Mitchell. In one week he handled the sale of new vehicle for a co-worker; sold a certified used Lexus to my best friend, and handled the name is Tim Mitchell. In one week he handled the sale of new vehicle for a co-worker; sold a certified used Lexus to my best friend, and handled the lease of new vehicle for my boss. Tim did an excellent job to ensure everybody got the best price possible, the ultimate in customer service and made me look good in the end. Tim Mitchell is the best in the business. Nobody does it better. Thank you very much More
I greatly appreciated the patience and guidance that all the employees gave me throughout the entire car buying process. I felt that all of the employees were honest and did not try to force me into anythin the employees gave me throughout the entire car buying process. I felt that all of the employees were honest and did not try to force me into anything I did not feel comfortable with. I also noticed that the employees display a great work ethic and work together, and with myself, very professionally. Lexus of Woodland Hills has a great team of employees who were quick to answer all of my questions, even before I had a chance to ask them. I would recommend this dealership to anyone interested in the Lexus brand. They take care of their customers and make everyone feel at ease. More
I had a great experience with Nissam because he worked tirelessly to help me get what I wanted. He went above and beyond every step of the way. He even took my rental back to Enterprise on his day off. tirelessly to help me get what I wanted. He went above and beyond every step of the way. He even took my rental back to Enterprise on his day off. He made buying a wonderful Lexus a joy. Great personality as well. I also had a great experience with Jerry Banderas. He was very patient with me and showed me how to do everything with expertise. He was friendly and offered help in the future. I also enjoyed Mike. I had to wait some time for financing because the lady in front of me kept asking questions and waffling. I'm sure poor Mike had to use a lot of patience with her (I sure did). It wasn't Mike's fault and he apologized and moved me through the process quickly while answering any questions I had. He offered me some more options, but I only took the paint/seat protection, which sounds great. He didn't miss a beat. More
I have to say that my visit to Lexus of Woodland Hills was like visiting with new friends! It had been 9 years since my last Lexus purchase and I been dreading the thought of going into a dealership to b was like visiting with new friends! It had been 9 years since my last Lexus purchase and I been dreading the thought of going into a dealership to buy a new car and having to deal with the stereo-typed car salesman. My experience was nothing like I thought it would be. Instead, both Tim Mitchell and Alma Jimenez were very friendly and professional and they truly cared about what I wanted and tried to make sure that I got exactly what I wanted. They each made my car buying experience pleasurable! Tim made me feel as though I was in charge of the price and I know I got a great deal! Alma made sure that I knew every aspect of the car and their dealership and all that it has to offer its customers. I will highly recommend Lexus of Woodland Hills to my friends and colleagues. Thanks again Tim and Alma! More
Ly Do is one of the friendliest and most thorough people I have ever met. I have confidence in Ly because he always answers my detailed questions (even when I'm traveling and not at the dealership), he goes I have ever met. I have confidence in Ly because he always answers my detailed questions (even when I'm traveling and not at the dealership), he goes above and beyond, and overall makes my car service/maintenance experience pleasant. He gets me in and out very quickly and can accomodate my hectic schedule. I followed Ly from another dealership and bought another Lexus because I know I can count on great service from him and the team. Ly Do deserves a raise! Because of the flawless service and maintenance from Ly for almost 10 years, Lexus will be my choice yet again when it comes time to purchase another vehicle as long as Ly continues to be my guy. More
Alma J was a pleasure to work with, she made the car buying experience seamless and painless. Great customer service. Mike Sk was also great. No complaints! buying experience seamless and painless. Great customer service. Mike Sk was also great. No complaints! More
OK, so we are definitely Lexus fans. Since 1993, we've purchased (6) different models fromm this dealership... reason??? Great staff and service, and we love Lexus. We actually went to the Audi dealer purchased (6) different models fromm this dealership... reason??? Great staff and service, and we love Lexus. We actually went to the Audi dealership down the street, to test drive the A6 Quattro... well, waited 40 minutes for them to find a car, then they drove up in a very dirty car. Next stop was our old faithful, Lexus in Woodland Hills, and we now have a beautiful 2013 GS 350... It's in the garage and I'm very happy. Fred was the best, Larry has sold us 3 cars, and Jerry was so patient ( I didn't have my glasses) explaining my new car to me. Mike in the (finance room) :-) was equally friendly and we are once again, happy Lexus folks. More
My husband and I had an amazing experience at this My husband and I had an amazing experience at this dealership after deciding to lease a new Lexus to prepare for our new baby. Tim Mitchell took car My husband and I had an amazing experience at this dealership after deciding to lease a new Lexus to prepare for our new baby. Tim Mitchell took care of us, gave us the car we wanted with a price we were comfortable with and he made the entire experience of leasing a car painless. His assistant, Alma, wow! She made herself available for any questions we had about our new vehicle and always did it with a smile on her face. Jerry Banderas came over to our home and programmed our garage doors to our new vehicle the same day I informed Alma that I was having trouble doing it on my own! All three were so friendly, so accomodating and so easy to work with. We have even decided that we will continue to buy from this dealership in the future for both personal and business leases/purchases. We are so happy! I have already recommended this dealership to my brother and a co-worker who were so impressed with my experience here. More
My experience with Lexus of Woodland Hills was fantastic. It was quick, easy, and to the point. Larry Ellis was incredibly supportive, and helpful. He went to great lengths to find the car that was per It was quick, easy, and to the point. Larry Ellis was incredibly supportive, and helpful. He went to great lengths to find the car that was perfect for me, the ct200h F Sport. I am confident that he gave me the best deal, and he has continued to make sure that I am happy. Jerry Banderas took his time to thoroughly explain my car's features, and answer all of my questions with patience and clarity. He made me feel comfortable and confident in my decision. More
Best experience ever!!! Larry was the best. He was honest , caring and didn't mess around. Will definitely recommend to everyone I know. Any tech questions just ask Jerry, he was also awesome. Thank honest , caring and didn't mess around. Will definitely recommend to everyone I know. Any tech questions just ask Jerry, he was also awesome. Thank you!! More