Lexus of Woodland Hills

I had a great buying experience! I came in with a Costco referral, and with Tim Mitchell's help, the price negotiation was easy and painless! Mike Skobin was easy to work with to get the finance part squar referral, and with Tim Mitchell's help, the price negotiation was easy and painless! Mike Skobin was easy to work with to get the finance part squared away, and Jerry Banderas helped point out some of the cool features my new IS250 has to offer! More

Friendly and Courteous sales services. I should also mentioned the quickness in preparation of the paperwork as well. Got everything wrapped up in a couple of hours-that is speed in my book.Would defini mentioned the quickness in preparation of the paperwork as well. Got everything wrapped up in a couple of hours-that is speed in my book.Would definitely recommended this dealership to my friends and family. More

This was my first Lexus purchase and due to my experience at Lexus of Woodland Hills, I'm sure I'll be a Lexus owner for life! My experience was superb! Mike Skobin was truly fantastic in explaining all of at Lexus of Woodland Hills, I'm sure I'll be a Lexus owner for life! My experience was superb! Mike Skobin was truly fantastic in explaining all of the finance options and working with my budget. I am confident that I received a better deal than any other dealer would have given. Mike was also personable and fun to work with! After receiving great customer service working with Mike, Jerry Banderas proved to me that Lexus of Woodland Hills goes the extra mile to make their customers satisfied and comfortable learning the ins and outs of their new car. Jerry took the time to thoroughly explain all of the features included and even performed all necessary set-ups (phone connection, garage opener, etc.). This was truly amazing to me and made me feel even more comfortable with my purchase. Thank you, Mike and Jerry! More

I recently purchased a 2013 Lexus RX 350 from Lexus of Woodland Hills. My Leasing Agent was Michael Sachs and Technology Specialist was Jerry Banderas. Both took the extra time to ensure that my experienc Woodland Hills. My Leasing Agent was Michael Sachs and Technology Specialist was Jerry Banderas. Both took the extra time to ensure that my experience throughout the process of purchasing the Lexus and understanding the features & benefits of the vehicle, were thoroughly embraced. I am extremely satisfied with my Lexus and very happy that Michael Sachs has added me to his long list of satisfied clients. I highly recommend the dealership and Mr. Sachs to all future Lexus enthusiasts! More

I was drving a 2010 Lexus 450h I had leased from Lexus before it became Lexus of Woodland Hills. A couple of weeks ago Mike Sachs called me and said he had a buyer for my car and could put me into a new l before it became Lexus of Woodland Hills. A couple of weeks ago Mike Sachs called me and said he had a buyer for my car and could put me into a new lease with a 2013 Lexus 450h. With a set of new tires required shortly, and the continuing expense for maintenance even on a 2010 I went ahead with the deal. It was expedient and Michael went through all the alternatives satisfying me that the deal was a good one. Once I took delivery the next morning, Alma walked me through the changes in the setup: radio, etc. A couple of days later Michael showed me more of the details with the onboard communications in the event of accidents or even directions to a nearby restaurant. It's a great car and a great deal! More

I would definitely like to express my extreme delight of how incredibly professional, helpful, and welcoming the staff at Lexus has made me feel! From the moment I met Tim and Alma, I felt a strong bon how incredibly professional, helpful, and welcoming the staff at Lexus has made me feel! From the moment I met Tim and Alma, I felt a strong bond and trust that you normally do not experience at other dealerships. Their knowledge and expertise ensured me that my new RX 350 was definitely the car for me and even swayed me from any lingering thoughts I had about returning to another Infiniti (and with the many, many questions I had...I'm sure it (and I) were not an easy task) :) I would also like to mention the customer service attention that I received from Mike and Sherry, was just as outstanding! Sherry actually made my first service experience such a pleasureable one, that I look forward to seeing her on my 5,000 mile tune up. Thank you again for the phenomenal care and attention that I have received and for making my first Lexus purchase such a fantastic experience! More

I gave them a perfect score because they were all consummate professionals and took care of my every whim and need. Tim Mitchell cut an absolute killer deal with no pressure or haggling, Alma walke consummate professionals and took care of my every whim and need. Tim Mitchell cut an absolute killer deal with no pressure or haggling, Alma walked me through all of the paper work, the car and even helped me clean my old car and Mike Skobin explain all the financial stuff with no pressure to buy. These guys were fun and friendly and it was a pleasure doing business with them. They know its not about selling a car it is about getting a loyal customer and that is what they got from me. I will even venture to the dreaded hot valley for service just to see these guys More

Great experience! friendly, knowledgable and friendly. He helped me set up my car and showed me all the available details and instructed me on how to use them. helped me set up my car and showed me all the available details and instructed me on how to use them. More

This experience restored my faith in Lexus. I have been a Lexus owner for over ten years. When I went to look for a new car, I did not consider any other make, because of the excellent service and attent a Lexus owner for over ten years. When I went to look for a new car, I did not consider any other make, because of the excellent service and attention they have given since I purchased my first Lexus. I started my shopping for my new car at the same dealer I purchased my original ES330. I understand that the economy is tough, but the treatment I received was a 180 degrees from what I was used to. Then I went to another dealer, again wanting to maintain my faith in Lexus. I was insulted by the sales methods and cheap tricks that were used to sell a car, so uncharacteristic of my expectation of a any car dealer, and even more so from Lexus. I was ready to look at Mercedes or BMW. My wife convinced me to give it one more try... I am glad I did. Lexus of Woodland Hills and their team went beyond my expectation. They were friendly, fun, helpful, honest, reasonable, quick, understanding of my needs and desires in an new car, etc. The salesman, Nissim Medan, greeted us with a friendly simle, and energetically found the best car for me. He then assembled his team, manager, finance, tech specialist, to help our purchase go quickly, and efficient, and it did, we were done in a little over two and a half hours. I gave a reasonable offer for my trade, and discount on the car... and it was ACCEPTED WITHOUT HAGGLING!!! Amazing customer service. The finance experience was equally enjoyable and fair. While presenting the paperwork I was given an interest rate of 6.95%... The deal had gone so smoothly I forgot about the rate I was expecting... 0.9%. I thought the deal was dead. I was wrong, the response to my dissatisfaction with the rate "No problem, let me change the rate". The training on the car left with me fully informed with no questions remaining. I drove away in my brand new 2012 Lexus IS250 F-Sport, shinny clean, full tank of gas, and a huge smile on my face and my wife's More

Ms. Tapia was great she was patient and very helpful she is a great representative for your company Mr. Soboti was very helpful and made the purchasing experience very easy Mr. Skobin was very profess is a great representative for your company Mr. Soboti was very helpful and made the purchasing experience very easy Mr. Skobin was very professional and explained everything clearly. Mr. Johnny Hong was very helpful and made the deal easy and enjoyable Mr. Mike Hong is very professional and honorable We will buy our next Lexus from your dealership. Richard and Joyce Stern More