
Lexus of Woodland Hills
Woodland Hills, CA
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We walked into the dealership not knowing what to expect. We walked out 2-3 hours later with a very fair deal including a good value on the trade-in. We had to wait a day for the car to be transferred from We walked out 2-3 hours later with a very fair deal including a good value on the trade-in. We had to wait a day for the car to be transferred from another dealer. We got exactly the configuration we wanted. The salesperson was very friendly and seemed to be very knowledgeable. Everything went smoothly even the financing part (we paid cash). I don't think we could have had a better experience. Kudos to Lexus of woodland Hills More
Billy was extremely professional, patient, and honest. He made a deal for a car that was in transit to the dealership. Stayed in touch with me till the car came in which was a week later. Xavier the ma He made a deal for a car that was in transit to the dealership. Stayed in touch with me till the car came in which was a week later. Xavier the manager kept his word on the price they quoted for the new car as well as the trade in...even though I had put another 400 miles on the trade in. I would recommend Lexus of Woodland Hills, and in particular Billy More
Extremely trustworthy dealership. I have gone for regular twice a year service on the used GS350 I purchased there 8 years ago even though I live an hour drive away. I have a long te I have gone for regular twice a year service on the used GS350 I purchased there 8 years ago even though I live an hour drive away. I have a long term relationship with Ly Do, the service advisor I see each time. He is very responsive and provides credible explanations of problems and solutions. A+ More
Service Advisor Sherry Mak, always keeps me inform about the progress of my auto. She is easy to work with, always helpful. I request her every time my car needs service. the progress of my auto. She is easy to work with, always helpful. I request her every time my car needs service. More
All in all they are great to deal with. I did bring my certified car in for its first service and asked some questions that I found while printing out the service history of this car. It w I did bring my certified car in for its first service and asked some questions that I found while printing out the service history of this car. It was not shown to me when I purchased it. I had a question as to why there was "body work" on the orders and why it was out of commision it looked like for at least a month when they got it. I called once and was told to ask the service manager to investigate this. When I asked him at my service, he pretty much ignored me. Told me if the carfax was clean, not to worry. That wasn't the answer I wanted. I felt he just didn't have time for me and while we were talking he took a call. So, while in general I have been happy at this dealer this experience was less than perfect. More
Working with Kami was amazing. She found the car I wanted and was able to transfer it to the dealership for me. Kami made the whole process easy and enjoyable. I love my car and re She found the car I wanted and was able to transfer it to the dealership for me. Kami made the whole process easy and enjoyable. I love my car and recommend this dealership if you are considering a Lexus. More