Lexus of Winter Park

Over 20 years and 5 purchases, both sales and customer service experience have positively increased over the years—- “Building Relationships Through Better Service!” service experience have positively increased over the years—- “Building Relationships Through Better Service!” More

The employee's at Winter Park Lexus are very friendly professional and thorough. I recommend them to any one wanting to buy a vehicle 🚜 professional and thorough. I recommend them to any one wanting to buy a vehicle 🚜 More

My first interaction with this service department was not great. I just purchased my car and had to have a service appointment for an interior protection package. I waited in the lobby (which is very nice an great. I just purchased my car and had to have a service appointment for an interior protection package. I waited in the lobby (which is very nice and comfortable) for over an hour just to complete the 3-minute transaction of signing a document and getting a loaner. I was told (but clearly not promised) that my car would be done by the afternoon of the following day (I had a tight timeline due to my overnight work schedule). On the following day, I began calling at 2pm to find out the status of my car. After two and a half hours Morgan, who was absolutely excellent through this process, was able to get an answer that my car was, in fact, ready. But it was now too late for me to pick it up. Afterward, the service advisor called, swearing he had left me a message (I never received a phone call or voicemail) and telling me it was ready. 3 hours of phone calls and waiting around just to find out a simple piece of information is not a great first impression. Not sure if I'll return to Winter Park for service in the future. The sales department was great, though. More

Buying from Lexus of Winter Park was easily the best car-buying experience I've ever had. There is always some period of waiting around but they did their best to minimize it. Will recommend this dealer car-buying experience I've ever had. There is always some period of waiting around but they did their best to minimize it. Will recommend this dealership and especially Chanlin to my friends. More

Shawn our salesman was great! Even call us today to see how everything was with our new autos. We bought 2!! Alex and Anthony was wonderful too!!! Thank you all! Even call us today to see how everything was with our new autos. We bought 2!! Alex and Anthony was wonderful too!!! Thank you all! More

The sellman take care everything good and anything costumer need then they call sometime ask about my car costumer need then they call sometime ask about my car More

Salesman was great but it was surprising that a brand new car was already missing a key. Otherwise very pleased with dealership car was already missing a key. Otherwise very pleased with dealership More

Lexus of Winterpark was very easy to work with. Angelina Yeung, our sales person was very knowledgeable of the cars and did not try and push us into a quick decision.. Chanlin Sok, the Lexus Manag Angelina Yeung, our sales person was very knowledgeable of the cars and did not try and push us into a quick decision.. Chanlin Sok, the Lexus Manager was very helpful in getting us to a price that made us comfortable. This is the second Lexus we have purchase from this location More

Good place to get your Lexus. Good sales reps. Service advisors are great. However, if you end up buying your lease from them, make sure they send the payoff right away. Otherwis Good sales reps. Service advisors are great. However, if you end up buying your lease from them, make sure they send the payoff right away. Otherwise I could take them about 20 days to do it. It made my last payment to be past due with the finance company. More

The staff was wonderful and honor our agreement they even stay late to finish the deal even stay late to finish the deal More