Lexus of Wilmington - Service Center

Excellent Service, will do business again. Staff was very friendly and knowledgeable. Clyde was efficient and easy to work with. Thank you, Staff was very friendly and knowledgeable. Clyde was efficient and easy to work with. Thank you, More

Just had service done on my Lexus at their shop and everything was excellent. Danielle is so easy to work with and kept me updated every step of the way everything was excellent. Danielle is so easy to work with and kept me updated every step of the way More

Excellent service and courtesy. Kept me informed periodically about the progress on my vehicle. Car is always returned washed and vacuumed. Kept me informed periodically about the progress on my vehicle. Car is always returned washed and vacuumed. More

Excellent sales and service dept. Dealership is well run. Kim leads sales and Joe leads service. Dealership is well run. Kim leads sales and Joe leads service. More

On time, delivery of work when schedule. Staff very friendly and accommodating Great service rendered from the service department Staff very friendly and accommodating Great service rendered from the service department More

Koons Lexus of Wilmington is an excellent dealership. The staff is friendly, courteous, and knowledgeable. They go out of their way to provide the best customer service they can. The staff is friendly, courteous, and knowledgeable. They go out of their way to provide the best customer service they can. More

Danielle was very informative and professional. She keep me up to date on my vehicles progress and gave thorough explanations of its service needs. I appreciate her concern for my wait time being e She keep me up to date on my vehicles progress and gave thorough explanations of its service needs. I appreciate her concern for my wait time being extended due to unexpected arising issues with the vehicle and the ride home she provided. Thank you More

Great care for car and people. I have full confidence in Koons. Highly recommend them. I have full confidence in Koons. Highly recommend them. More

I’ve been with this dealership for about 6 yrs. & everyone has truly been attentive & goes beyond to make you happy. Amazing business here as always. & everyone has truly been attentive & goes beyond to make you happy. Amazing business here as always. More

Great people, very accommodating. Especially good taking care of none appointment service. All during construction at the dealership! Especially good taking care of none appointment service. All during construction at the dealership! More