Lexus of Wilmington - Service Center

Reliable employees that are punctual and polite. A very clean dealership and organized as well. A very clean dealership and organized as well. More

I have been buying and servicing my cars at Lexus of Wilmington for over 10 years. Rob Payson is my go to service advisor because he always takes such great care of me! Wilmington for over 10 years. Rob Payson is my go to service advisor because he always takes such great care of me! More

Joe Sweitzer was responsive and helpful in helping me assess service needs and get established with Lexus of Wilmington. The positive experience continued in working with Danielle Stevens, Service Advis assess service needs and get established with Lexus of Wilmington. The positive experience continued in working with Danielle Stevens, Service Advisor, and Joey, Driver....customer service that far, far exceeded expectations! Gail More

Great salesperson. Always going that extra mile to help you with the product and making the process a pure enjoyable experience. Would recommend him to anyone as their Always going that extra mile to help you with the product and making the process a pure enjoyable experience. Would recommend him to anyone as their salesperson. Great dealership to deal with and a top notch salesperson also. Keep up the great work More

Joe consistently goes above and beyond to ensure his customers receive a best in class customer experience. Thank you for all you do! customers receive a best in class customer experience. Thank you for all you do! More

Very professional dealership,very knowledgeable people I’m dealing with every time I schedule a service visit. I’m dealing with every time I schedule a service visit. More

Clyde went over and above with my service of Lexus nx300. Kept in contact with me every step explained in detail everything. Fixed a problem that was a big expense to handle. I always use Koons nx300. Kept in contact with me every step explained in detail everything. Fixed a problem that was a big expense to handle. I always use Koons Lexus for service and because professionals like Clyde I will continue to service my car there. More

My experience at Lexus on this service visit was very good. I am pleased with my experience with Mr. Grant and I appreciated his kindness and professionalism. good. I am pleased with my experience with Mr. Grant and I appreciated his kindness and professionalism. More

Very professional. Well organized. Very clean. Great customer service. Make you feel very welcome. Explained service to detail. Well organized. Very clean. Great customer service. Make you feel very welcome. Explained service to detail. More

Clyde was very professional. Although I was 20 minutes early they took me right away and had my car serviced in about 1 hour. Exceptional service! Although I was 20 minutes early they took me right away and had my car serviced in about 1 hour. Exceptional service! More