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270 Reviews of Lexus of Wilmington - Service Center
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June 15, 2015
Lexus of Wilmington Prompt & Courteous Over the years, the service staff at Lexus of Wilmington have been courteous, caring, professional, and prompt in addressing my concerns and providing Over the years, the service staff at Lexus of Wilmington have been courteous, caring, professional, and prompt in addressing my concerns and providing exceptional service. I would especially like to thank Rob Payson, Assistant Service Manager for making me a priority and keeping me safe. Thank you. Claudia Wright More
by CCW2015
Employees Worked With
Rob Payson
June 15, 2015
Mr. Sidik's Although the caring and personal assistance and service provided by everyone with whom we came in contact since purchasing the automobile, it is imper Although the caring and personal assistance and service provided by everyone with whom we came in contact since purchasing the automobile, it is imperative that we state unequivocally the outstanding personal service that Mr. Sidik offered to our needs. he was so directly consulting with us about the status of the automobile that, prior to picking it up, we wanted his own deriving test so that we would feel comfortable of receiving it in the shape we expected. As an educator (retired) I must express the feeling that someday when a position becomes available, Mr. Sidik perhaps should be considered for training duties of newcomers and for renewals of all employees in his field. More
by toulapad
Employees Worked With
Mo Sidik
June 04, 2015
Great service! Bruce did a great job of following up on our extended warranty. Repairs and service were done in a timely manner! Thanks Bruce! John Tentromono Bruce did a great job of following up on our extended warranty. Repairs and service were done in a timely manner! Thanks Bruce! John Tentromono More
by Johntent
Employees Worked With
Bruce Knapik service coordinator
May 19, 2015
Lexus service My Lexus was serviced today for its first oil change and regular maintenance. All went well and I was very pleased. Mo was very helpful. Thanks. My Lexus was serviced today for its first oil change and regular maintenance. All went well and I was very pleased. Mo was very helpful. Thanks. More
by batcadre
Employees Worked With
Mo Sidick
April 17, 2015
Great job! Mo did a fantastic job helping me with my service! He knows everything there is to know about Lexus and really helped me! Thanks a lot Mo!! Mo did a fantastic job helping me with my service! He knows everything there is to know about Lexus and really helped me! Thanks a lot Mo!! More
by nbloom
Employees Worked With
Mo Sidick
January 30, 2015
Great experience I had my car in for a basic service. I was impressed by the courtesy, professional demeanor and overall competence of every employee. Service direct I had my car in for a basic service. I was impressed by the courtesy, professional demeanor and overall competence of every employee. Service director Jason deserves credit and a special thanks to rob payson, Brittany and Janice. More
by dg
Employees Worked With
Leigh Encarnacion
January 29, 2015
Consistently Amazing! This dealership provides premium customer service. They are fast and friendly. They exceed the expectation in making you feel like a valued customer. This dealership provides premium customer service. They are fast and friendly. They exceed the expectation in making you feel like a valued customer. The Best! More
by MrsKemp
Employees Worked With
Riter Ennic
November 28, 2014
Excellent Experience My husband and I had an excellent experience at this dealership, The service dept. (Moe) is an outstanding guy , Very informative and knowledgeable. My husband and I had an excellent experience at this dealership, The service dept. (Moe) is an outstanding guy , Very informative and knowledgeable... Best experience I have ever had at a dealership ..I would recommend this dealership to everybody...Will definitely be coming back... All the sales people and service , even the janitor (Alex) very nice ... Thank you for the wonderful experience we had there ....Give everybody a 10 on scale !!!! David and Tina MacEmcy More
by tina489
Employees Worked With
Tasha , Moe and the service manager to...
July 04, 2014
Great Service Mary Lou Galantino wishes to express sincere gratitude for the service rendered at Lexus of Wilmington for over a decade. Through the years, George S Mary Lou Galantino wishes to express sincere gratitude for the service rendered at Lexus of Wilmington for over a decade. Through the years, George Shaer has always been so cordial and accommodating through each needed service experience, including providing a driver to the clinic where I treat patients, in order to maximize the tight time constraints. In addition, my mother Jane Galantino has also received the same courteous service when she had difficulty with her car in the past. We are most grateful to George for his ability to provide expert advice and willingness to "go above and beyond" with each encounter. It is truly a pleasure to have such excellent service at Lexus of Wilmington. More
by karen.g.daly
Employees Worked With
George Shaer
May 19, 2014
Best Product, Care and Service I walked into Lexus of Wilmington 18 months ago and have been driving the best car ever. From Alex Hafer, the General Manager, down to the person tha I walked into Lexus of Wilmington 18 months ago and have been driving the best car ever. From Alex Hafer, the General Manager, down to the person that opens my cardoor when I bring in the car for service, I am treated like I'm the only Lexus owner around. Everyone is courteous, efficient, and knowledgeable and they all seem to like being there whenever I come in for service. In fact, I look forward to my service visits because I know I will be taken very good care of and my time is appreciated so they get my car serviced and cleaned quickly and efficiently. More
by lindar2
Employees Worked With
Leigh Encarnacion, Alex Hafer, John Skehan
