Lexus of Wilmington - Service Center

Your dealership is fortunate to have Robert Payson, who is a very sincere and highly valued customer service adviser!!! is a very sincere and highly valued customer service adviser!!! More

Purchased Lexus IS 300 has been a good and reliable car for me. The car service at the dealership has been excellent; Rob Payson and others are taking good care of the vehicle and me. for me. The car service at the dealership has been excellent; Rob Payson and others are taking good care of the vehicle and me. More

Josh was very professional. He helped us every step of the way and had great insights. He helped us every step of the way and had great insights. More

Fantastic service, knowledgeable staff, excellent vehicle selection, and smooth buying process. Highly recommend Lexus of Wilmington Dealership! selection, and smooth buying process. Highly recommend Lexus of Wilmington Dealership! More

I recently had the pleasure of working with Troy Mayer, and I couldn't be more impressed with his professionalism and dedication. From the moment I walked in, he was welcoming, knowledgeable, and genuinely and I couldn't be more impressed with his professionalism and dedication. From the moment I walked in, he was welcoming, knowledgeable, and genuinely invested in helping me find exactly what I needed. More

Rob Payson has been my service provider with Lexus for many years . He is professsiibql and accommodating of my needs many years . He is professsiibql and accommodating of my needs More

Rob is an excellent technician. He is always attentive, professional, and well versed in his job. I think that he is a great asset to Lexus family. He is always attentive, professional, and well versed in his job. I think that he is a great asset to Lexus family. More

Absolutely! Here's a stellar service review for a car service, keeping in mind the Exceptional Service and Expertise at Lexus of Wilmington with Robert Payson R Here's a stellar service review for a car service, keeping in mind the Exceptional Service and Expertise at Lexus of Wilmington with Robert Payson Review: I recently had my 2014 Lexus 350 serviced and I couldn't be more impressed with the level of service and expertise I received. From the moment arrived Robert was friendly, courteous, and accommodating. As always Rob was able to get me in quickly and provided a clear explanation of the services that would be performed. Rob greeted me promptly and listened attentively to my concerns. He took the time to thoroughly review and provided me with a detailed estimate of the costs involved. Throughout the process, he kept me updated on the progress of the service and answered all of my questions patiently and professionally. Rob constantly goes above and beyond to ensure that I am happy with the service I receive. They even provided me with a complimentary car wash and vacuum! I highly recommend Lexus of Wilmington to anyone looking for reliable and trustworthy car service. Just be sure to ask for Rob when you arrive! . More

Joe Sweitzer, Rob Payson, Neil Bell, Carlos Jourdan and Patty McCrea - ALL helped me directly or indirectly on this service visit. What a GREAT team - as always. I won’t go anywhere else! I’ve been doing b Patty McCrea - ALL helped me directly or indirectly on this service visit. What a GREAT team - as always. I won’t go anywhere else! I’ve been doing business with this dealership for 30 years. These guys are the best I’ve had the pleasure to work with on my 2 current Lexus’s. 5 stars !! More