Lexus of Wilmington - Service Center

I trust Rob Payson to take care of my vehicle and keep me informed if there are any issues. This is my 4th Lexus and Rob has been there for all of them. informed if there are any issues. This is my 4th Lexus and Rob has been there for all of them. More

Since 2012 Rob Payson has been my service advisor of choice when he's available. As always, Rob makes my service experience pleasant. He did again on my last visit. Since the dealership has changed hand choice when he's available. As always, Rob makes my service experience pleasant. He did again on my last visit. Since the dealership has changed hands however, there seems to be less perks and more hoops to jump through. For instance, getting a loaner was much easier and they were more available than now. Feels like cost cutting is the driver now. More

Your dealership is fortunate to have Robert Payson, who is a very sincere and highly valued customer service adviser!!! is a very sincere and highly valued customer service adviser!!! More

Purchased Lexus IS 300 has been a good and reliable car for me. The car service at the dealership has been excellent; Rob Payson and others are taking good care of the vehicle and me. for me. The car service at the dealership has been excellent; Rob Payson and others are taking good care of the vehicle and me. More

Josh was very professional. He helped us every step of the way and had great insights. He helped us every step of the way and had great insights. More

Fantastic service, knowledgeable staff, excellent vehicle selection, and smooth buying process. Highly recommend Lexus of Wilmington Dealership! selection, and smooth buying process. Highly recommend Lexus of Wilmington Dealership! More

I recently had the pleasure of working with Troy Mayer, and I couldn't be more impressed with his professionalism and dedication. From the moment I walked in, he was welcoming, knowledgeable, and genuinely and I couldn't be more impressed with his professionalism and dedication. From the moment I walked in, he was welcoming, knowledgeable, and genuinely invested in helping me find exactly what I needed. More

Rob Payson has been my service provider with Lexus for many years . He is professsiibql and accommodating of my needs many years . He is professsiibql and accommodating of my needs More

Rob is an excellent technician. He is always attentive, professional, and well versed in his job. I think that he is a great asset to Lexus family. He is always attentive, professional, and well versed in his job. I think that he is a great asset to Lexus family. More