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226 Reviews of Lexus of Wilmington - Service Center
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January 28, 2018
Great Service Steven Degnars has been great to work with. He gives great advice and when I need to talk to him about my RC Couple 300, he always ready available to Steven Degnars has been great to work with. He gives great advice and when I need to talk to him about my RC Couple 300, he always ready available to provide great advice. Whenever I need service for my car I can always count on Steven, he makes want to buy another Lexus just on the service he provides. He gets 5 star in my book and if I could give more than 5 I would. Thank you Steven. More
by miltdan2
Employees Worked With
Steven Degnars
Helpful January 24, 2018
Fabulous Team Corey and Mo in service were professional, attentive and extremely helpful. I wandered over to sales and was greeted by John Skehan and Thomas Little. Corey and Mo in service were professional, attentive and extremely helpful. I wandered over to sales and was greeted by John Skehan and Thomas Little. Great guys. Once again they were very attentive and helped answer my questions about a new car lease. I love ?? Koons Lexus of Wilmington because of their service, friendliness and professionalism. More
by Melanie
Employees Worked With
Thomas Little, Mohamid Ali and Corey, John Skehan
January 05, 2018
Rob goes above and beyond! treats us like family ALWAY'S! We love Rob ! He treats us like family! We trust him always . He is spot on with ALL 3 of our Lexus's! When he gives us a repair quote we trust his r We love Rob ! He treats us like family! We trust him always . He is spot on with ALL 3 of our Lexus's! When he gives us a repair quote we trust his recommendations 100% We highly recommend his team! Mr. Robert Levy More
by RGLLEXUS
Employees Worked With
Rob Payson
April 09, 2017
Service and detailing My Lexus was due for a 30,000 mile service visit. I decided to have the car detailed as well. I was extremely please with both the service and the d My Lexus was due for a 30,000 mile service visit. I decided to have the car detailed as well. I was extremely please with both the service and the detailing. My car is in top running condition and looks like new. Jazz was my service contact and he was extremely courteous and helpful throughout this process. I left Koons Lexus a very happy customer! More
by batcadre
Employees Worked With
Jazz
February 10, 2017
on time -- on price! efficient service Well done - completely satisfied. Met immediately and prearranged repairs noted upon arrival. Pleased that the went through a standard check list t Well done - completely satisfied. Met immediately and prearranged repairs noted upon arrival. Pleased that the went through a standard check list to insure overall good condition.Condition of car upon departure was excellent. More
by lexus repair
Employees Worked With
Rob Payson, Rob Payson
February 08, 2017
Excellent Service Provided by Jazz I want to give an outstanding acknowledgement to Jazz in the service center. Our 430 LS is a pride and joy for our family, and we aim to take care of I want to give an outstanding acknowledgement to Jazz in the service center. Our 430 LS is a pride and joy for our family, and we aim to take care of it with the best service. We are very loyal to the Lexus brand, and the service provided by Jazz only extended that. We will be providing our business to him in the future. He provided attention to detail and extreme product knowledge. He was sensitive to budget and price along with winning us over as long term customers. I was extremely satisfied with his worth ethic and customer experience provided to us. Thank you, Jazz! More
by jrphillips5326
Employees Worked With
Jazz Young
November 13, 2016
great service with great people The people are always friendly and helpful and the service is excellent. The waiting area is also pleasant making waiting for the car a nice experienc The people are always friendly and helpful and the service is excellent. The waiting area is also pleasant making waiting for the car a nice experience. More
by lexus 200
Employees Worked With
Mo Sidik
October 17, 2016
Excellent service under time estimate at Top Exus Dealer You may find the Lexus brand in many locations. You will not discover a better dealership than Koons in Wilmington: comfortable facility, informed sa You may find the Lexus brand in many locations. You will not discover a better dealership than Koons in Wilmington: comfortable facility, informed sales and service staff, and the ability to keep a schedule. Not only the public areas but the service bays are immaculate. More
by DS
Employees Worked With
Jason Binder, Mo Sidik
July 06, 2016
Excellent service. My car was picked up at my place of employment for an oil change. The gentleman who took my car back for service was very friendly and polite. He de My car was picked up at my place of employment for an oil change. The gentleman who took my car back for service was very friendly and polite. He delivered my car back to my place of employment in a timely fashion. Thank you!! More
by cargal,hailey111
Employees Worked With
Mo Sidik
May 02, 2016
sales and service I scheduled a detail and AC service and was treated very well. They gave me a loaner which enabled me to demonstrate it to my wife and resulted in our I scheduled a detail and AC service and was treated very well. They gave me a loaner which enabled me to demonstrate it to my wife and resulted in our purchasing a 2015 RX. The staff at the Previously owned were top shelf and made buying a pleasant experience. I would definitely recommend them to all. More
by Lexus4us
Employees Worked With
Purnell Pressley, Ollie Wooten
