Lexus of Wilmington - Service Center

George is someone I can trust. Trusting and feeling comfortable does not come by easily. He is very attentive and always inform me on the progress on my car service and also he always call me back ri comfortable does not come by easily. He is very attentive and always inform me on the progress on my car service and also he always call me back right away. Also Bruce was very courteous, efficient, and trustworthy on picking up my car and delivered after the service. More

Reps. were very polite and courteous. My service was completed on time as expected. No issue. completed on time as expected. No issue. More

Everyone seems very efficient, well organized. I trust the workers to know their product and do what is needed for the car. I would recommend them. the workers to know their product and do what is needed for the car. I would recommend them. More

Great customer service and always reliable maintenance service. I've been a Wilmington Lexus customer for over 10 years and have no plans to change! service. I've been a Wilmington Lexus customer for over 10 years and have no plans to change! More

Lexus of Wilmington have performed a great service in taking care of my RX350. George Shaer , the Service Manager, has handled my issues well. The drivers, who pick up and return my car, have also been t taking care of my RX350. George Shaer , the Service Manager, has handled my issues well. The drivers, who pick up and return my car, have also been terrific! I thank them all. More

There was excellent service and Danielle Stevens was friendly and knowledgeable. friendly and knowledgeable. More

Great dealership. Service department technicians are knowledgeable, helpful, courteous and sincere. Loons is great & their service department is awesome. Very pleased. Thank you very much. knowledgeable, helpful, courteous and sincere. Loons is great & their service department is awesome. Very pleased. Thank you very much. More

As always, excellent service. Friendly reminders and good updates. Miss our usual sales rep since he left Lexus. This message is sent from my wife. I don’t have a cell phone. good updates. Miss our usual sales rep since he left Lexus. This message is sent from my wife. I don’t have a cell phone. More

Outstanding work and support. My service Rep, George Shaer, was friendly, knowledgeable, and thorough helping me get my vehicle back on the road. I am most grateful for the service department getting me Shaer, was friendly, knowledgeable, and thorough helping me get my vehicle back on the road. I am most grateful for the service department getting me in on short notice. I could not be happier with my service experience at Koons and with George. More

My service at Koons Lexus was a very good experience. I was given a loaner for the time that my car was there for service and my. Vehicle was ready before promised. Thank you was given a loaner for the time that my car was there for service and my. Vehicle was ready before promised. Thank you More