Lexus of Wilmington - Service Center

Service Dept. Rob Payson goes above and beyond expectations every single time my car needed service. He has kept my Lexus on the road for 12 years. It looks & driv Rob Payson goes above and beyond expectations every single time my car needed service. He has kept my Lexus on the road for 12 years. It looks & drives like a new car thanks to Rob! More

Rob Payson always takes good care of me and my car. He provides excellent customer service and always give me good information as to what my car needs and why. Having your car serviced is never fun, bu He provides excellent customer service and always give me good information as to what my car needs and why. Having your car serviced is never fun, but he makes the experience easy and enjoyable. More

Desafortunadamente nuestra persona que nos vendió el carro estaba ocupado pero Anthony nos ayudó a hacer un appointment de servicio por nuestra guagua. carro estaba ocupado pero Anthony nos ayudó a hacer un appointment de servicio por nuestra guagua. More

Manager has been trying hard to communicate to lexus corporate about issue with car. However, no solution has yet to be provided corporate about issue with car. However, no solution has yet to be provided More

Rob was great in helping me have my Lexus serviced. I bought the extra warranty coverage and the service is top notch! I live almost 90 minutes away from Wilmington, but they pick up my car and deliv I bought the extra warranty coverage and the service is top notch! I live almost 90 minutes away from Wilmington, but they pick up my car and deliver it! And it always comes back shiny clean! More

I’m always satisfied with Lexus of Wilmington. They have been friendly and courteous, good service. The dealership is also very clean . They have been friendly and courteous, good service. The dealership is also very clean . More

Rob Payson has been servicing both of my cars for years. Couldn't be happier! Couldn't be happier! More

Rob was my service advisor and he’s been nothing short of communicative and great! 10/10 customer service and experience communicative and great! 10/10 customer service and experience More

Rob Payson has been my service advisor for a long time. I trust him to let me know what my car needs. I would not take my car to anyone else. I trust him to let me know what my car needs. I would not take my car to anyone else. More