Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Wilmington
Wilmington, DE
1,096 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,096 reviews
April 04, 2025
Overall, the staff was friendly and knowledgeable about the vehicles. However, the wait time was frustrating. the vehicles. However, the wait time was frustrating. More
by Jpalmer00210
April 03, 2025
Troy Mayer was very pleasant and accommodating. Staff was welcoming and friendly. Would recommend for anyone nearby. Staff was welcoming and friendly. Would recommend for anyone nearby. More
by kyle22miller
Employees Worked With
April 02, 2025
Josh was excellent, very professional, articulate and personable. He was patient, listened well and answered all of my questions and concerns. personable. He was patient, listened well and answered all of my questions and concerns. More
by maurice7679
March 31, 2025
I had an amazing experience working with Troy at Lexus! From the moment I walked in, they made me feel comfortable and never pressured me into a sale. They took the time to listen to my needs and helped me From the moment I walked in, they made me feel comfortable and never pressured me into a sale. They took the time to listen to my needs and helped me find the perfect vehicle within my budget. More
by Tbernard304
Employees Worked With
March 30, 2025
Buying a car can be stressful, but Troy made it so easy! They were honest, transparent, and truly wanted to help me find the best deal. I never felt rushed or pressured, and they even helped me get a great They were honest, transparent, and truly wanted to help me find the best deal. I never felt rushed or pressured, and they even helped me get a great trade-in value for my old car. More
by corey
Employees Worked With
March 29, 2025
Troy is the best salesman when you’re out looking for a new car. He always takes care of you and is looking for the best deals for you! new car. He always takes care of you and is looking for the best deals for you! More
by PrimeTimePlaya
Employees Worked With
March 29, 2025
I can’t say enough great things about my experience with Troy at the Lexus dealership. From the moment I walked in, he made me feel welcome and valued. He was patient, answered all my questions, and worked Troy at the Lexus dealership. From the moment I walked in, he made me feel welcome and valued. He was patient, answered all my questions, and worked tirelessly to find the best deal for me. More
by Bradley Townsend
Employees Worked With
March 29, 2025
Troy is an exceptional professional who goes above and beyond for his customers. His in-depth knowledge, honesty, and dedication make the car-buying experience smooth and stress-free. He listens carefully beyond for his customers. His in-depth knowledge, honesty, and dedication make the car-buying experience smooth and stress-free. He listens carefully to customer needs and finds the perfect vehicle without pressure. More
by stephenroeder22
Employees Worked With
March 29, 2025
Friendly and professional. No high pressure tactics. Joshua Le stayed in constant communication throughout the buying process. No high pressure tactics. Joshua Le stayed in constant communication throughout the buying process. More
by Mark C.
