Back

Lexus of Wichita - Service Center

Wichita, KS

4.8
60 Reviews

60 Reviews of Lexus of Wichita - Service Center

Sort by
July 11, 2025

hit one of the 10,000 mile check on a trip and call for appt. they were able to get me in and out the same day. Jeff the service agent worked with me on a couple little things and got it all done while w More

by BRHAMM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
July 11, 2025

James is always professional and accommodating! The staff seems to care about customer satisfaction and doing the right thing. More

by sskrysl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service
July 11, 2025

Very professional and service oriented! Thank you, Jonathan Haynes and Jeff Kasting. We appreciate you both! More

by wandaeilts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Great communication throughout the interaction. Fast service with constant updates. The car was returned extremely clean. More

by Bhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosalie Isern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

It was a pleasant experience. James and everyone I came in contact with was courteous and friendly. Thank you More

by dpeebles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gallardo
June 30, 2025

Jeff Kasting is a great resource for Walser. The lot guy / driver (Jared?) very personable and responsive. I am not a fan - very Anti Drive flat tirews. they are noisy and do not ride we More

by tategg4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kastlning
June 28, 2025

Always pleased. James takes his time in explaining what my vehicle needs. He’s always pleasant More

by jfirsching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G
June 28, 2025

Long term customer. Service is great and James explains all work with expertise. Job well done! More

by tdrich54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

The staff was very professional. I was very satisfied with the service. I would recommend. More

by PMCKESEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

our account rep was very helpful and communicated with us. he made the experience much better. More

by ron.e.sellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
2
...