Lexus of West Kendall - Service Center

Very pleasant The service provider, Jacob, explained what my car needed. He then made sure I was extremely satisfied with my car after it’s return. I was very plea The service provider, Jacob, explained what my car needed. He then made sure I was extremely satisfied with my car after it’s return. I was very pleased with the surprisingly low cost. More

Good service I expected to wait 4 hours but my service advisor turned it around in 2! He was excellent. Everyone was polite and helpful. Better service than North I expected to wait 4 hours but my service advisor turned it around in 2! He was excellent. Everyone was polite and helpful. Better service than North Miami! More

Car road hazard repairs done by dealer Daniel /Service My car was taken for repairs to the dealer after a road hazard incident. Car took more than 47 days for job to be completed. Neither Dealer or col My car was taken for repairs to the dealer after a road hazard incident. Car took more than 47 days for job to be completed. Neither Dealer or collision center did a good job. Dealer took mire than 40 days to perform the job / done poorly, service representative Daniel Was not helpful, neither answering phone calls for more than 2 weeks ... None one supervise the mechanics and their job performed (Poor). No quality control, for a luxury car dealer. ( no survey was sent to me at the time of service) Repairs were expensive more than $ 8,000 . More

Great overall service. Pleased with every aspect. Most staff was cordial. Prices are always great. Service is quick and professional. I have already recommended the service center to friends and famil Most staff was cordial. Prices are always great. Service is quick and professional. I have already recommended the service center to friends and family - CB More

Short time waiting Advisor was very nice .He told me what I just needed to do in my car. He was very friendly and he called as soon as my car was done with the service. Advisor was very nice .He told me what I just needed to do in my car. He was very friendly and he called as soon as my car was done with the service. More

Scheduled 5000 mile Service It was easy to setup via online portal. The service advisor was professional, friendly, and efficient. My vehicle was washed. The service center was c It was easy to setup via online portal. The service advisor was professional, friendly, and efficient. My vehicle was washed. The service center was comfortable with all the necessary amenities. More

Awesome service I would like to start off by saying 90% of the time going to Lexus of West Kendall was awesome The service there is excellent my service advisor wa I would like to start off by saying 90% of the time going to Lexus of West Kendall was awesome The service there is excellent my service advisor was awesome . More

15k maintenance All the staff is very friendly and always willing to help. Specially Fernando and Junior you guys rock!!! We are ready to renew our lease in July, All the staff is very friendly and always willing to help. Specially Fernando and Junior you guys rock!!! We are ready to renew our lease in July, looking forward continue this great experience. More

Went in for an oil change everything was done well. I went in for an oil change it was done well. Eddy the advisor was helpful. The time in and out was appropriate and the lady at the register was. Ice I went in for an oil change it was done well. Eddy the advisor was helpful. The time in and out was appropriate and the lady at the register was. Ice too. More

Excellent service. Dantony has gone out of his way to be helpful in explaining the various functions on our new Lexus 350. He has spent a great deal of time with us to i Dantony has gone out of his way to be helpful in explaining the various functions on our new Lexus 350. He has spent a great deal of time with us to insure that we understand all the new features. He was also helpful in getting our garage door to open from the car. More