Lexus of West Kendall - Service Center

Was not happy with services provided My husband took our car for service and first had to wait a long time, in addition to that my husband keyless entry device was exchanged with one that My husband took our car for service and first had to wait a long time, in addition to that my husband keyless entry device was exchanged with one that had gum stuck all over it and was not the same one he turned in when he came in. He was even charged to replace the battery, which I didn’t even know why because we didn’t have a battery issue with that device. We had a battery issue with my other device, which wasn’t eve there. Just so you know, I won’t be returning here for services I will go to another service center. Thank you. More

Excellent every thing was very nice. You were very puntual on time. service was excellent. It was great experience and you did a great job on time. every thing was very nice. You were very puntual on time. service was excellent. It was great experience and you did a great job on time. More

Fast and professional service I always come here for my service. This place is great due to the fast and friendliness service. I recommend everyone to bring there Lexus here. I always come here for my service. This place is great due to the fast and friendliness service. I recommend everyone to bring there Lexus here. More

15K mile service Service was required on the vehicle. They picked up my car at my job which was very helpful to me. Very pleased with the service . Service was required on the vehicle. They picked up my car at my job which was very helpful to me. Very pleased with the service . More

Amazing customer service I’ve had several Lexus vehicles over the last 15 years. Not only is Lexus an amazing brand vehicle, it comes with top of the line service. My service I’ve had several Lexus vehicles over the last 15 years. Not only is Lexus an amazing brand vehicle, it comes with top of the line service. My service tech has been Jacob for about 5 yrs and I am always pleased with the service I received. I recommend all my friends and family to own a Lexus. More

Very professional people Nice, friendly and excellent people. Very professional when they repair or give maintenance to my car. Jacob Shaunfield is my advisor and he is very Nice, friendly and excellent people. Very professional when they repair or give maintenance to my car. Jacob Shaunfield is my advisor and he is very polite and very professional and try to help me in all. More

Service Took my 2018 NX 300 to my second service. Everything went smooth. Call to make the appointment conveniently scheduled me to my schedule. Advisor Em Took my 2018 NX 300 to my second service. Everything went smooth. Call to make the appointment conveniently scheduled me to my schedule. Advisor Emilio Garcia was very helpful courteous and friendly. Wait time perfect enough time to go to the cafeteria and have something to eat which was very good. About 20 minutes later my car was ready. Very happy with the services totally recommend Lexus of West Kendall . More

Great service and Yunior was quick to process my service Loaner was good and clean. Quick in getting me one for me and was clean inside too Loaner was good and clean. Quick in getting me one for me and was clean inside too More

Recall change on car Service personnel are very friendly and immediately came to my car to ask how they could help me. Coffee area is very clean & enjoy the new coffee ma Service personnel are very friendly and immediately came to my car to ask how they could help me. Coffee area is very clean & enjoy the new coffee machine. Mario asked if there were other concerns about the car. More

Danny is AMAZING!!! Your dealership is absolutely amazing!! Danny went above & beyond to help me & keep me informed!!! I drive from Key West because they’re all so great Your dealership is absolutely amazing!! Danny went above & beyond to help me & keep me informed!!! I drive from Key West because they’re all so great but especially Danny, their Service Manager!! More