Lexus of West Kendall - Service Center

Excellent attention and sense of urgency. Emilio was attentive to my needs and notified me immediately when the parts for my vehicle arrived. Able to answer all my questions and made good su Emilio was attentive to my needs and notified me immediately when the parts for my vehicle arrived. Able to answer all my questions and made good suggestions. More

Excellence Exceeded As a Fine Automobile Enthusiast, it's of the essence for me to have none but the best service stafd behind my and my Family and Friends Automobiles an As a Fine Automobile Enthusiast, it's of the essence for me to have none but the best service stafd behind my and my Family and Friends Automobiles and to find a facility and staff that will meet such needs and expectancies now days is far more difficult than finding a needle in a haystack. But Alex Alverez and His well trained and Professional Staff have not only met those expectancies, but they have exceeded them by far. As long as Alex Alvarez continues to lead the Lexus of West Kendall Service Department backed up by Frank (Parts Manager) and Service Advisors such as Emilio Garcia, my, Family and Friends will continue to be serviced at Lexus of West Kendall at all times. We are extremely satisfied with the Service Department at Lexus of West Kendall and hope to continue being so for years to come. You should try them too, don't waste your time with with the rest. More

Great support! I received amazing support from my representative, I was called and given updates regularly and the car was finished early. Thanks for all the help! I received amazing support from my representative, I was called and given updates regularly and the car was finished early. Thanks for all the help! More

Ripped off U guys stole my 74 year old mom 4800 Dollars for some services that she didn’t asked for. Brand new tires on a car that has less than 40000 miles. I U guys stole my 74 year old mom 4800 Dollars for some services that she didn’t asked for. Brand new tires on a car that has less than 40000 miles. I believe u replaced the radiator without any permission and when she went to pick up the there was this nice bill. You people a very poor low lifes that have no sentiments for no one but to the money. Thanks More

Excellent Service! Very satisfied. I would recommend this Lexus service to people. Will return here, instead of Dixie Hwy Lexus. Friendly, Professional, and efficienct Very satisfied. I would recommend this Lexus service to people. Will return here, instead of Dixie Hwy Lexus. Friendly, Professional, and efficienct service representative. Esteban also informed me of recall on interior dashboard, which I’ll keep an eye on and return here for replacement. Thank you again for great service. More

It was AWESOME!!! because the staff was very very nice thoughtful and service was wonderful and quick there was also water and coffee available as I waited for my veh because the staff was very very nice thoughtful and service was wonderful and quick there was also water and coffee available as I waited for my vehicle More

Maintenance Wonderful and big difference from last time. Very pleased with Emilio Garcia. I arrived early and he took care of me right away. We talked about what Wonderful and big difference from last time. Very pleased with Emilio Garcia. I arrived early and he took care of me right away. We talked about what had happened before. He was very apologetic and explained a reason of why it happened. Satisfied. Will go back again. More

Very good they give me the best customer service very communicative and very friendly I definitely recommend this dealership for their service and specially bec they give me the best customer service very communicative and very friendly I definitely recommend this dealership for their service and specially because they have a good customer service More

Overall a very pleasant experience Jacob of the service dept. and Frank the parts manager were outstanding in their professionalism and their effort to make sure that the problem concer Jacob of the service dept. and Frank the parts manager were outstanding in their professionalism and their effort to make sure that the problem concerning my vehicle was addressed immediately. These two gentlemen along with Christian in the loaner dept. and Danny the head mechanic are outstanding employees. More

Good service Esteban munoz doing good job no problem I can’t complain nice people I am recording 100 por cent I usen lexus West Kendall.recommend Esteban munoz doing good job no problem I can’t complain nice people I am recording 100 por cent I usen lexus West Kendall.recommend More