Lexus of West Kendall - Service Center

It was quick and good! Because The guy who was taking care of me was excellent, attentive and professional. ( I thinks is name Morio ) Definitely i will take my husband car Because The guy who was taking care of me was excellent, attentive and professional. ( I thinks is name Morio ) Definitely i will take my husband car too... More

Maintenance service I like the quickness in being attended, resolve what needs to be done. Good customer service. This location has an organized way of getting the job do I like the quickness in being attended, resolve what needs to be done. Good customer service. This location has an organized way of getting the job done More

Great service and turnaround time Fastest ever and like new pricing format - my gripe before was cost of service.... for what was I paying for exactly now it’s more clear Fastest ever and like new pricing format - my gripe before was cost of service.... for what was I paying for exactly now it’s more clear More

Great service I was very happy with my service, Mr. Daniel sutter made sure all my accommodations were up to par, and he let me know about all the sales they had on I was very happy with my service, Mr. Daniel sutter made sure all my accommodations were up to par, and he let me know about all the sales they had on tires. More

Warranty service: changing of dashboard After a long waiting time process, Eduardo Diaz at Lexus of West Kendall gave us the good news. It was our turn to change our damaged dashboard. The After a long waiting time process, Eduardo Diaz at Lexus of West Kendall gave us the good news. It was our turn to change our damaged dashboard. The process took only a few hours, they even gave us a loaner and we have a brand new dashboard now. We are hoping for the same miracle to change the doors that are in really bad shape, not even mentioning how nasty it is when that grey sticky material touches my clothes or sticks into my nails More

Jacob was Awesome great person and personality for my car Jacob was Awesome great person and personality he was fast and explain everything to me in detail. I was in and out in no time and he was able to fix Jacob was Awesome great person and personality he was fast and explain everything to me in detail. I was in and out in no time and he was able to fix the problem of my car not cranking once it shut off. Thanks again Jacob you are Awesome!!! More

Service Excellent customer service, it was fast and take care of your making recomendations about additional parts/ services needed. Excellent service receive Excellent customer service, it was fast and take care of your making recomendations about additional parts/ services needed. Excellent service received from the advisor Esteban. More

Good but not great Service In overall good, but I was expecting a better service when compare to Toyota. Jacob didn’t make eye contact and was into some paperwork. Also, instead In overall good, but I was expecting a better service when compare to Toyota. Jacob didn’t make eye contact and was into some paperwork. Also, instead of offering information and explaining everything, I was leading the conversation with all my questions. He was polite but disengaged. More

Fast and friendly. Good work and nice surroundings Great work, friendly service, nice surroundings installed new battery and took care of recall issue. I was in and out very quickly and enjoyed a nice Great work, friendly service, nice surroundings installed new battery and took care of recall issue. I was in and out very quickly and enjoyed a nice lunch at their cafeteria More

Great customer service Jacob is great, professional and he make sure im updated with the progress of the service. He always solve issues with my car. Btw, lyt is a great add Jacob is great, professional and he make sure im updated with the progress of the service. He always solve issues with my car. Btw, lyt is a great additional service that you're offering. Again, Jacob has great customer service everytime i bring my car in. More