Lexus of West Kendall - Service Center

Esteban is great Always a breath of fresh air dealing with Esteban. Quality all around. Car wash is a good plus and the breakfast area always has good prices. Always a breath of fresh air dealing with Esteban. Quality all around. Car wash is a good plus and the breakfast area always has good prices. More

Always Great Service I always have a great experience at the West Kendall Service Center. This was the first time that I never received a call to let me know that my car I always have a great experience at the West Kendall Service Center. This was the first time that I never received a call to let me know that my car was ready for pick up. Otherwise, I had good service. More

Danny Sutter Danny was very friendly and helpful and provided his honest opinion for my safety. He provided timely status of the performance of the service. I enjo Danny was very friendly and helpful and provided his honest opinion for my safety. He provided timely status of the performance of the service. I enjoy working with him. More

People receive good services at this center. The employees a Because I am always satisfied when I brought my car over for service. That all a customer can ask for: satisfaction:I will refer anyone to Lexus at Ke Because I am always satisfied when I brought my car over for service. That all a customer can ask for: satisfaction:I will refer anyone to Lexus at Kendall. More

Phantom PSi Tires kept showing low pressure. Never could find a problem. I was sure I was going crazy but eventually the problem revealed itself. They weren’t ann Tires kept showing low pressure. Never could find a problem. I was sure I was going crazy but eventually the problem revealed itself. They weren’t annoyed at me being annoying 😁. More

Very pleased The work was performed on a timely basis & all the employees were courteous and helpful. I was very pleased and would recommend this service center to The work was performed on a timely basis & all the employees were courteous and helpful. I was very pleased and would recommend this service center to all my family and friends. More

Out to lunch I arrived at 12:45 for my 1:00 PM appointment and there were very few advisors on hand and the only one That was there told me he was out to lunch fro I arrived at 12:45 for my 1:00 PM appointment and there were very few advisors on hand and the only one That was there told me he was out to lunch from 12:30 - 1:00 PM. So I ask myself if you are out to lunch then why would you be in the service area. I finally was taken care of by someone else since the person I was scheduled to see took the day off. More

10,000 miles Jacob is a great advisor. He is always helpful and attentive to the customers needs. I look forward to having him service my vehicle in the future. Jacob is a great advisor. He is always helpful and attentive to the customers needs. I look forward to having him service my vehicle in the future. More

Good service The service was good and timely. We were in and out in no time with a loaner. Eduardo Diaz kept us informed. We had an opportunity to chat with Alex A The service was good and timely. We were in and out in no time with a loaner. Eduardo Diaz kept us informed. We had an opportunity to chat with Alex Alvarez. Roland D. Ellis More

Average service experience Receiving service agent very helpful and explained very well all service my vehicle needed. Once my vehicle went to the mechanic area it took too long Receiving service agent very helpful and explained very well all service my vehicle needed. Once my vehicle went to the mechanic area it took too long to complete the maintenance. I requested a loaner car and / or shuttle and I didn’t get it. I had to stay with my wife and one yr old daughter for over 3 hours waiting. More