203 Reviews of Lexus of West Kendall - Service Center
Lexus is always amazing Lexus has an amazing team. Danny is a great service representative and always has my best interest. Veronica at the checkout actually knows me by Lexus has an amazing team. Danny is a great service representative and always has my best interest. Veronica at the checkout actually knows me by name. Incredible! Aside from the fact that I love my ES the service at West Kendall is hard to beat!! More
air condition repair Car was returned drove it out of garage air was not fixed I paid $2100.00 also had the engine light on and another light on the dashboard on .my servi Car was returned drove it out of garage air was not fixed I paid $2100.00 also had the engine light on and another light on the dashboard on .my service tech was off Monday when I went to pick my car up. More
Best service in town. They even do your nails!!! This is my third Lexus GX 460 and Eduardo Díaz “el Che” has been my service specialist. Awesome service and the timing is just perfect. They also This is my third Lexus GX 460 and Eduardo Díaz “el Che” has been my service specialist. Awesome service and the timing is just perfect. They also have a manicurist doing your nails for free while waiting in the VIP area. Strongly recommended to those that want FIRST CLASS SERVICE. More
Great Customer Service! I’ve been getting my cars serviced here for years as I Lease frequently. I usually make an appointment for service to be considerate of their time but I’ve been getting my cars serviced here for years as I Lease frequently. I usually make an appointment for service to be considerate of their time but occasionally I have walked in. Either way I am always taken care of just the same with their quick &!friendly service. I love the comfortable waiting area with large TVs, coffee & leather seating. Gettingva loaner was a very quick & easy process. I am very pleased with my last visit. The guy that took care of me was knowledgeable, friendly, and went out of his way to address all of my questions & concerns. Overall I am a fan of Lexus Dealer & Service. Lexus of West Kendall is my favorite place to go for my vehicle needs. More
Good Experience Good service even though I ended up paying out of pocket and my care is under warranty. They were courteous and informative. The service was pretty qu Good service even though I ended up paying out of pocket and my care is under warranty. They were courteous and informative. The service was pretty quick as well. More
Excellent but the service was extremely expensive Congratulations to Eduardo Diaz who help me a lot. Otherwise I will continue buying at Lexus of West Ken but the service was extremely expensive Congratulations to Eduardo Diaz who help me a lot. Otherwise I will continue buying at Lexus of West Kendall More
Great service. My wife and I’ve been driving Lexus vehicles for over 20 years and had good service for the most part but none compare to the great service at Lexus My wife and I’ve been driving Lexus vehicles for over 20 years and had good service for the most part but none compare to the great service at Lexus of West Kendall. I really want to thank Mr. Danny Sutter (our service advisor) for his help, the attention to detail and professionalism. More
Great Service Very good. Maintenance was performed promptly. Waiting area new is quiet and comfortable. Cashier process was also done really fast and the cashier Very good. Maintenance was performed promptly. Waiting area new is quiet and comfortable. Cashier process was also done really fast and the cashier is very friendly More
Great customer care Above and beyond in customer service. Good communication and follow up . Esteban stays in touch and let’s me know what issues need to be addressed. Above and beyond in customer service. Good communication and follow up . Esteban stays in touch and let’s me know what issues need to be addressed. Excellent service More
Absolutely great The best possible experience I could ever think of very easy and very friendly staff got me a rental and I was out in no time The best possible experience I could ever think of very easy and very friendly staff got me a rental and I was out in no time More