Lexus of Watertown - Service Center

Personalized attention and advice Attention to my needs and preferences was consistent and clear before during and after the sale. Sales and service worked together. Great knowledg Attention to my needs and preferences was consistent and clear before during and after the sale. Sales and service worked together. Great knowledge of vehicles and options More

Great experience Everyone was helpful. It was much appreciated to remind me of my upcoming inspection needed, and to get that taken care of. Excellent service. Than Everyone was helpful. It was much appreciated to remind me of my upcoming inspection needed, and to get that taken care of. Excellent service. Thanks. More

Best dealership ever! I've been a customer for 15 years. Service is outstanding! My is the best! She always makes you feel like you're part of the Lexus. I've been a customer for 15 years. Service is outstanding! My is the best! She always makes you feel like you're part of the Lexus. More

Best Service Dept. Have been purchasing cars here since 2001. Best decision. Service is always easy to book and always fixed Right the first time It's always a pleasu Have been purchasing cars here since 2001. Best decision. Service is always easy to book and always fixed Right the first time It's always a pleasure to deal with Lexus of Watertown. More

Great dealership I have leased numerous cars over the years and keep going for the great service! The cars are amazing but the service is what keeps bringing me back. I have leased numerous cars over the years and keep going for the great service! The cars are amazing but the service is what keeps bringing me back. My service rep always takes care of everything quickly and more easily then I expect. Kim Trott is the best! More

My Is The Best Service Representative Anywhere My is an extraordinary Service Representative. Unrelated to My's excellence, the pricing model for 20k mile service is outrageouslying expensive! The My is an extraordinary Service Representative. Unrelated to My's excellence, the pricing model for 20k mile service is outrageouslying expensive! There is no way the cost should be that much! I suggest a new pricing model so I can consider purchasing again in the future or recommending others to do so. More

great service! I came in a day before my scheduled service appointment due to some last minute changes in my own schedule and they took care of me within 90 minutes. I came in a day before my scheduled service appointment due to some last minute changes in my own schedule and they took care of me within 90 minutes. They even noticed my expired RMV sticker and automatically took care of it. More

Service The service staff, Kim Trott has been most helpful at every service episode. She is efficient, knowledgeable, a pleasure to deal with. She is good a The service staff, Kim Trott has been most helpful at every service episode. She is efficient, knowledgeable, a pleasure to deal with. She is good at walking through service options, and potential upcoming service work. More

Battery problems When I drove, the person who greeted me and asked me what my problem was, very helpful as was everyone else. All my visits have been perfect! When I drove, the person who greeted me and asked me what my problem was, very helpful as was everyone else. All my visits have been perfect! t More

Excellent service Lexus has extraordinary customer service. Everyone is so helpful and friendly. Kelly Ford is great, and so is Bisoff. Great place to buy a car, servic Lexus has extraordinary customer service. Everyone is so helpful and friendly. Kelly Ford is great, and so is Bisoff. Great place to buy a car, service a car and be in when in need of service! More