Lexus of Valencia
Valencia, CA
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534 Reviews of Lexus of Valencia
Best Place to buy a car. The sales and finance team are very professional and kind. I bought a 2020 Acura TLX and I'm very happy and grateful with this dealership for helping The sales and finance team are very professional and kind. I bought a 2020 Acura TLX and I'm very happy and grateful with this dealership for helping me get this car specially at this hard times. an Special thanks to Brandon Barsh for making the deal for me. I can say much good things about this dealer but I recommended 100%. More
Best place to buy a new or used car. Sales and Finance Team are very professional. We felt comfortable and they were not pushy. I bought a used Kia Soul for my son and he is very happy! Sales and Finance Team are very professional. We felt comfortable and they were not pushy. I bought a used Kia Soul for my son and he is very happy! Sankalp Varma is the best Sales Person! More
1. I’ve been servicing my car here since it was new. I do all my service here. 2. Recently I needed a repair. Talked to Scott Melville in service, he told me he ordered the part and that he would send a all my service here. 2. Recently I needed a repair. Talked to Scott Melville in service, he told me he ordered the part and that he would send an estimate to my insurance. 3. Fast forward two weeks. I’ve tried calling everyday. Scott doesn’t pick up the phone. I’ve left voicemails, no one ever responds to them. Insurance received no paperwork. The girls who transfer me to Scott tell me they’ll follow up and get back to me, they never do. 4. One of these girls spoke to someone in parts and the part was never actually ordered. Scott told me there was a national shortage of this part and he managed to get the last one for me (sounds scummy?), only to find out he never actually ordered anything. 5. I’m never coming back here and I would stay far far away. It’s clear their processes don’t work, they have unresponsive unhelpful employees, and when you try to talk to a manager they place you on hold for 20 minutes and then hang up the phone. Take my experience as a warning and don’t start a relationship with a business like this only to be treated so disrespectfully when you finally need them to step up. More
We had a great experience at LEXUS of VALENCIA dealership. Al Gaffar great sales person transaction was smooth and quick. Will recommend any time. dealership. Al Gaffar great sales person transaction was smooth and quick. Will recommend any time. More
Pleasant experience. We went in for a service and walked out with a newer car. Service gentleman E.S. is very polite, thorough and professional. Very good salesman, great We went in for a service and walked out with a newer car. Service gentleman E.S. is very polite, thorough and professional. Very good salesman, great manager, reasonable finance lady. She could have been more welcoming and laudatory. More
Had a great experience at Lexus of Valencia! !! Ask for Danny, salesperson, he is the best! He provided great service, very knowledgeable about his job!!! He provided very detailed and informativ !! Ask for Danny, salesperson, he is the best! He provided great service, very knowledgeable about his job!!! He provided very detailed and informative answers to all questions so I didn't have any doubts about my purchase! He goes above and beyond for his customers and tries to help as much as possible. They all at Lexus of Valencia made the process really smooth! Definitely will suggest to my friends/family!!! More
Found what I was looking for instantly. They have a HUGE SELECTION of vehicles to choose from. I called the dealership from the lot across the street from the main store and Mark Malasig They have a HUGE SELECTION of vehicles to choose from. I called the dealership from the lot across the street from the main store and Mark Malasig answered the phone. When I told him I was ready to buy the vehicle I was standing next to he literally ran across the street to assist. Most importantly the whole team worked hard for us... We appreciate you Keyes Lexus of Valencia... More
Lexus of Valencia never fails to impress us! Staff is always friendly & eager to make sure you're fully satisfied. This is the only place we come when in the market for a new vehicle. Staff is always friendly & eager to make sure you're fully satisfied. This is the only place we come when in the market for a new vehicle. More