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Lexus of Tucson - On Speedway - Service Center
Tucson, AZ
18 Reviews
18 Reviews of Lexus of Tucson - On Speedway - Service Center
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February 09, 2012
My wife and I were treated with respect and courtesy during our recent visit. Our concern was handled promptly with a fair and acceptable resolution. during our recent visit. Our concern was handled promptly with a fair and acceptable resolution. More
by buddiegirl1
Employees Worked With
MichaelStitzman,Luis Santiago,Jeff Steiner
December 20, 2011
Jeff Steiner is the first service writer who actually made me think he cared about my satisfaction and my auto. In the future, when I go to this dealership for service, I will gladly deal with Jeff. made me think he cared about my satisfaction and my auto. In the future, when I go to this dealership for service, I will gladly deal with Jeff. More
by redsoxbernie
Employees Worked With
jeff steiner
December 15, 2011
Jeff was very helpful and professional throughout. Because I had bought the car at another dealership, he had no record of this vehicle, but he promptly offered to fix the information and even did so Because I had bought the car at another dealership, he had no record of this vehicle, but he promptly offered to fix the information and even did so after letting me go so that I wouldn't have to wait. He found me a loaner even though I did not call him until the same day I wanted service. He gave me an accurate timeline and called promptly when the vehicle was ready and squeaky clean. Jeff also has beautiful green eyes and it's always nice to have some eye candy to enjoy. :) More
by cgill
Employees Worked With
Jeff Steiner
December 04, 2011
I've worked with either Sean or Tim , in service , for a number of years. They are both efficient, courteous,friendly, informative and I trust their opinion. I walk in and they immediately say hello and , i number of years. They are both efficient, courteous,friendly, informative and I trust their opinion. I walk in and they immediately say hello and , if not busy, walk right over and offer to help. I get a detailed report on what needs to be done and the cost. If a problem arises, while in service, I am notified immediately. More
by livetoride
Employees Worked With
Sean and Tim
November 17, 2011
Everyone at the Dealership is very professional, courteous and friendly. We have purchased 4 autos from this dealership because of the quality of service we have received over the last 7 years. courteous and friendly. We have purchased 4 autos from this dealership because of the quality of service we have received over the last 7 years. More
by amytoro
Employees Worked With
Shawn McKenzie, Timothy Ziegler
August 09, 2011
This is the ONLY service department I trust in Tucson. Larry Jackson is great! Never tries to sell me anything not needed. I tell all my friends to bring their ars here for service, no matter what make. Larry Jackson is great! Never tries to sell me anything not needed. I tell all my friends to bring their ars here for service, no matter what make. More
by CackySmith
Employees Worked With
Larry Jackson
June 14, 2011
I always feel comfortable taking a vehicle to Royal for service. I have used this dealership for over 20 years and have no reason to change. Without a doubt, with over 50 years of taking a vehicle to get service. I have used this dealership for over 20 years and have no reason to change. Without a doubt, with over 50 years of taking a vehicle to get service all over the nation, Royal stands out as the best. The service advisors are super (Larry Jackson is my advisor); they are always friendly and knowledgeable. They go out of their way to understand your problem and seek the best possible solution. Everything is explained to you and they answer all questions. I find that Royal's pricing is reasonable and they stand firmly behind their work. I express my satisfaction with Royal whenever feasible to my friends. More
by seafox01
Employees Worked With
Larry Jackson
October 24, 2003
For the record, they are Lexus of Tucson - but that's OK. <br><br>Had my car in for scheduled service twice and they delivered perfectly each time. <br><br>I bought accessories from the parts department and <br><br>Had my car in for scheduled service twice and they delivered perfectly each time. <br><br>I bought accessories from the parts department and except for the hassle getting in/out of that building, it was good. <br> More
by aronm
