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Lexus of Tucson - On Speedway
Tucson, AZ
159 Reviews
THE LEXUS OF TUCSON SPEEDWAY DIFFERENCE
We strive to provide nothing less than a world-class ownership experience. We have a passion for the Lexus brand that we are excited to share with our customers whether they have been driving with Lexus for years or are just looking to get started with the luxurious brand. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 159 reviews
September 23, 2024
Very friendly and I did not feel pressured. I was out of there in less than four hours. I was out of there in less than four hours. More
by Bren
Employees Worked With
September 07, 2024
Great service always great 👍 gets my car back how I want it everytime. Need a service appointment go see andy. it everytime. Need a service appointment go see andy. More
by djbryan15
Employees Worked With
September 05, 2024
Excellent customer service! ! They are the best!!! The easiest purchase I ever made, the salesman Todd knows how to do his job and how to treat customers. Todd is the best!! ! They are the best!!! The easiest purchase I ever made, the salesman Todd knows how to do his job and how to treat customers. Todd is the best!! More
by isabel
September 05, 2024
I had the most incredible experience with Todd at Lexus of tucson on speedway. from the moment we walked into the dealership, he made the process of purchasing a new car seamless and enjoyable. His profess of tucson on speedway. from the moment we walked into the dealership, he made the process of purchasing a new car seamless and enjoyable. His professionalism, in-depth knowledge of the Lexus brand and genuine desire to help me find the perfect car stood out immediately. I cannot recommend Todd enough He turned what can often be a stressful process into a pleasant and exciting experience. plus I received beautiful flowers with my purchase if you are on the market for a new Lexus look for Todd. Five stars all the way! Todd is the best! More
by isabel
August 30, 2024
Outstanding customer service! This is my 2nd purchase from Camy. I highly recommend her. She makes it very easy This is my 2nd purchase from Camy. I highly recommend her. She makes it very easy More
by Steve V
July 26, 2024
Jennifer is the best! We've recently purchased two certified pre-owned vehicles from her. Both experiences were seamless and completely painless. (Much unlike the sheer to We've recently purchased two certified pre-owned vehicles from her. Both experiences were seamless and completely painless. (Much unlike the sheer torture of many car purchases we've made over the years.) She is delightful, and we highly recommend her if you are considering a new or pre-owned Lexus. More
by Tom
June 12, 2024
Great service with good people. It took a few months to get my vehicle but at no error of the dealership. Will continue using Lexus on Speedway. It took a few months to get my vehicle but at no error of the dealership. Will continue using Lexus on Speedway. More
by Nate
Employees Worked With
March 03, 2024
The BEST car buying experience I have ever had. in 63 years. The process was painless and all staff were professional and courteous. The facility was spotless and the waiting area comfortable and w in 63 years. The process was painless and all staff were professional and courteous. The facility was spotless and the waiting area comfortable and welcoming. . A big THANK YOU to Scott Heffner and all staff for making the purchase of my 2017 Toyota RAV4 the best birthday ever! More
by mildred
February 20, 2024
I purchased my vehicle from this dealership and I have been extremely happy with my purchase. The service rep that I deal with Niko is absolutely amazing, very polite, courteous, and efficient. So why a t been extremely happy with my purchase. The service rep that I deal with Niko is absolutely amazing, very polite, courteous, and efficient. So why a two star rating? Let me tell you my last service visit I was charged an additional 3% for paying by credit card. What type of Lexus dealership tax on an additional 3% for using a credit card. In my opinion, they have reduce themselves to a level of a nail salon company like Lexus should not be adding on any kind of percentage for using the credit card. Either absorb it in the cost of doing business or Don’t do it at all. It’s tacky especially for a luxury car dealership. when I got the phone call. Asking how my service was. I explained my disappointment in the 3% charge and there was no empathy instead I got “well you could have paid by check or debit card. That was followed by there are signs everywhere telling you we charge a that was followed by there are signs everywhere telling you we charge an extra 3% and that it was implemented a couple of months ago. Disgusting on Lexus’s part in my opinion. I hope it two star review will make them rethink this poor decision. More
by Ctray
Employees Worked With
