Lexus of Tucson - On Speedway

Very good experience with purchasing our 2012 GX 460. Luis Santiago was our sales consultant and did a fabulous job though the entire process. He went the extra mile to ensure that we were completely sa Luis Santiago was our sales consultant and did a fabulous job though the entire process. He went the extra mile to ensure that we were completely satisfied with our vehicle purchase. Joe Sullivan, our financial manager, was also courteous in speedily getting our documenation in order. My thanks to Lexus of Tucson on Speedway blvd - we will be back again. More

Since I am employed in Afghanistan, I conducted research to purchase a Lexus RX 350 for my wife, as a Christmas present. Using the Autotrader website, I contacted a few dealerships to inquire info on the v to purchase a Lexus RX 350 for my wife, as a Christmas present. Using the Autotrader website, I contacted a few dealerships to inquire info on the vehicle. This is how I came across Lexus of Tuscon. Rick Lind was my Sales Representative and from the first conversation to the purchase of the vehicle, he provided me with EXCELLENT customer service. Because I was coming from Afghanistan for Christmas Vacation, he ensured that the process of purchasing the vehicle was as easy as he could make it. He picked me up from the airport and ensured that I was on my way to Las Vegas (this is where I live) in a short amount of time so I could get on with the drive ahead. To top it off, once all documents were signed and the keys were turned over, Rick Lind brought out a box of Roses as an additional gift to go along with the car. WOW! Great Service! My next Lexus, for Me, will be purchased from Rick and the Lexus of Tuscon Dealership on Speedway. Thanks for everything!! More

I'm so glad my husband bought my Christmas present from Cameron! We bought my 1st Lexus from her in 2001 and it was a positive experience. 11 years later, I still feel the same! She's very professional and Cameron! We bought my 1st Lexus from her in 2001 and it was a positive experience. 11 years later, I still feel the same! She's very professional and personable, a great representative for Lexus! More

No pressure to buy. Answered all questions with understandable answers. Great professional people to work with. Would recommend this dealer and salesperson to family and friends. understandable answers. Great professional people to work with. Would recommend this dealer and salesperson to family and friends. More

I received great attention from sales representative and General Manager.This is my second Lexus I buy from this dealership and always received the same kind of attention from everybody, and its service dep General Manager.This is my second Lexus I buy from this dealership and always received the same kind of attention from everybody, and its service dept is also outstanding !!!.Great people is what make Great Companies!!!!! Congratulations!!!!!! More

Jeff Steiner is the first service writer who actually made me think he cared about my satisfaction and my auto. In the future, when I go to this dealership for service, I will gladly deal with Jeff. made me think he cared about my satisfaction and my auto. In the future, when I go to this dealership for service, I will gladly deal with Jeff. More

This is our 3rd Lexus we have bought in Tucson. The previous two were bought at the AutoMall, which is closer to our home in Oro Valley. We went to the Lexus dealer on Speedway to see if we could get previous two were bought at the AutoMall, which is closer to our home in Oro Valley. We went to the Lexus dealer on Speedway to see if we could get a better deal on our trade-in and if they had in stock the model we wanted. We did not improve on the trade-in, but the experience with the staff was far superior to what we experienced at the Auto Mall. Luis, knowing we had previous Lexus', focused his time on the enhancements over our model and the new model. He didn't waste a lot of our time. Jeff, the sales manager, jumped in and found the car we wanted. We had the option to leave. Jeff focused right in on what we wanted and didn't waste a lot of our time trying to push something different more readily available. In about 30 minutes he found our car up in Salt Lake. Joe was very professional,and friendly going over the contract options. No high pressure....just the facts. Luis, again was outstanding in introducing us to the new car. We drove away very happy and convinced that our next Lexus will be from Luis at the Speedway location. More

Jeff was very helpful and professional throughout. Because I had bought the car at another dealership, he had no record of this vehicle, but he promptly offered to fix the information and even did so Because I had bought the car at another dealership, he had no record of this vehicle, but he promptly offered to fix the information and even did so after letting me go so that I wouldn't have to wait. He found me a loaner even though I did not call him until the same day I wanted service. He gave me an accurate timeline and called promptly when the vehicle was ready and squeaky clean. Jeff also has beautiful green eyes and it's always nice to have some eye candy to enjoy. :) More

I purchased a new Lexus RX450 hybrid via the dealer's Internet Sales Department. It was an overall very positive experience - especially for the not-so-comfortable consumer task of dealing in the realm Internet Sales Department. It was an overall very positive experience - especially for the not-so-comfortable consumer task of dealing in the realm of auto sales. Bryan Loya (the salesperson) was helpful, courteous, and informative throughout the process. At no time did our interaction become contentious or even adversarial. I felt that the quality of our relationship, from the beginning to the end, was reflective of Lexus's quality image. From my first Internet contact to delivery of the car, the elapsed time was only about 10 days. It was probably my best dealer car-purchasing experience ... ever. More