Lexus of Tucson - At The Auto Mall

Excellent car buying experience We recently purchased a new Lexus from Joli Gaskell at Lexus of Tucson at the Auto Mall. She was very helpful and made the entire experience very eas We recently purchased a new Lexus from Joli Gaskell at Lexus of Tucson at the Auto Mall. She was very helpful and made the entire experience very easy. I would highly recommend Joli. Everyone at the dealership is courteous and professional. They quickly found the exact car we wanted, explained all the options, and made the entire sale stress free. More

The name “Royal” says it all! I was treated like royalty throughout my car buying experience. Mark Auston was a pleasure to work with, as was the entire Royal family. I had been a I was treated like royalty throughout my car buying experience. Mark Auston was a pleasure to work with, as was the entire Royal family. I had been a previous Lexus owner but went astray and purchased a BMW. Never again! I am now and forever a Lexus owner and feel so relieved to have the folks at Royal at my back. Thanks guys for going above and beyond to make a girl feel special! More

Excellent car purchasing experience I wanted to purchase a new Lexus but dreaded the usually daunting process. Sales consultant George Karahalios was recommended to me by a friend. She h I wanted to purchase a new Lexus but dreaded the usually daunting process. Sales consultant George Karahalios was recommended to me by a friend. She had purchased three cars from him over the years and said, "George was the best!" Turned out, she was right. George was courteous, respectful, professional and friendly. He made time to see me during the hectic holiday season, working around my busy schedule. Once we'd "signed the deal" he took the time to show me all the wonderful options included in my 2019 Lexus RX350. Rick Morreale, the business office consultant, was also a pleasure to deal with. While it isn't time to take my new car in for service, I am confident that I will have the same pleasant experience I have thus far enjoyed at Lexus of Tucson. I highly recommend doing business with this first-class auto dealership. More

Great Salesman Just finished buying a car from Kris Bowman at Lexus of Tucson at the Auto Mall. This is my third vehicle from Kris, and each time I have been treate Just finished buying a car from Kris Bowman at Lexus of Tucson at the Auto Mall. This is my third vehicle from Kris, and each time I have been treated with the utmost integrity and respect always making it a very pleasant experience. More

Love this place Our salesman Kris was very pleasant, super helpful, very informative, very professional and super accommodating. We visited multiple other dealerships Our salesman Kris was very pleasant, super helpful, very informative, very professional and super accommodating. We visited multiple other dealerships that day. No one else’s service came close. We didn’t find what we were looking for in a vehicle anywhere else either. Impeccable. We really feel like we are part of a new family now-the Lexus family! More

First Impressions Although we were committed to buying a Lexus, we had no prior experience with Lexus of Tucson. Lindsay Stoll was pleasant, knowledgeable, and informa Although we were committed to buying a Lexus, we had no prior experience with Lexus of Tucson. Lindsay Stoll was pleasant, knowledgeable, and informative. She has not been with this dealership for very long period of time but was well versed in the vehicle that we test drove and ultimately purchased. Lindsay was prompt in addressing our questions and moved the process along without extensive delays. We were very appreciative of her attention to our needs. More

Wonderful Experience Lindsay Stoll was amazing and went above and beyond during the buying process. Lindsay is not your typical car sales person. She is patient, knowledge Lindsay Stoll was amazing and went above and beyond during the buying process. Lindsay is not your typical car sales person. She is patient, knowledgeable, low key and gets the job done. I asked a question and she did not have the answer and told me so. She then proceeded to get the answer for me. I have worked with sale people who seem to know everything when in fact they don't. Lindsay was completely honest and sincere throughout the buying process. Her people skills are wonderful and I will not deal with anyone but her in the future. Errol & Vicky Quinn More

Fantastic Car Purchasing Experience RX350L Have been looking at the new RXL's for the past few months. Decided to go into the dealership and buy one. Mark Kollar and Joli Gaskell teamed up. W Have been looking at the new RXL's for the past few months. Decided to go into the dealership and buy one. Mark Kollar and Joli Gaskell teamed up. What a fantastic team, they were professional and answered all our questions. The car is pretty good too!!! More

2018 RX 350 I wish to thank Joli Gaskell and all the employees at Lexus of Tucson at the auto mall. You made the entire experience of searching for the right veh I wish to thank Joli Gaskell and all the employees at Lexus of Tucson at the auto mall. You made the entire experience of searching for the right vehicle, answering all our questions, finding the specific unit and purchasing our 2018 RX350 F Sport most enjoyable. There wasn't any need to go out of town to find the lowest price for the new car, the best deal and the highest trade-in for our older Lexus. Thanks very much!! More

Stellar Advisor This past week, my Lexus ES300 was at Lexus Auto Mall in Tucson, AZ, under the direction of my advisor, Peggy Maben. Although, the car went in for an This past week, my Lexus ES300 was at Lexus Auto Mall in Tucson, AZ, under the direction of my advisor, Peggy Maben. Although, the car went in for an oil change, she and I decided to rotate the tires earlier than mileage indicated. Once the wheels were off, well, let’s just say Peggy had myriad matters to address and orchestrate. If you think I don’t care for my car in a timely manner, you are oh so mistaken. Peggy and I are on top of it, whatever it entails. She’s an exceptional listener and follows through on every aspect to the customer’s satisfaction. Once a technician determines a problem(s), she explains the scenario in a way that the customer understands without talking down to them. She’s receptive to questions and stays in contact with her customer throughout the entire process, i.e., from the time their car is checked in till it’s picked up. What more could a customer possibly expect from an advisor like Peggy, who brings 30 years of experience to the table? Answer: Absolutely nothing! Respectfully submitted, Trish More