Lexus of Tucson - At The Auto Mall

Royal Repeat Customer Purchased a 2016 Lexus ES,Everyone was great.Salesman Ken Schultz was most helpful with this automobile purchase,also worked with Rick Morreale to fi Purchased a 2016 Lexus ES,Everyone was great.Salesman Ken Schultz was most helpful with this automobile purchase,also worked with Rick Morreale to finalize this deal.Would recommend this dealership to family,friends and co workers.Great customer service from all! I thank you greatly. More

Just purchased an RX 450 hybrid. George Karahalios was my sales person and it was an outstanding experience from beginning to end. The whole transaction could not have been smoother. No pressure, no excessiv sales person and it was an outstanding experience from beginning to end. The whole transaction could not have been smoother. No pressure, no excessive sales talk, just down to earth, Straightforward communication. Damon the IT tech who explained the features of the car was very knowledgeable.. Rick in finance was great to deal with also. George also knew the features of the car inside and out. Know how the model changed over the years and really knew all the current electronic safety features. When I’m ready to buy my next Lexus, I’m calling George straight away. He is my go to person. More

This is my second purchase from Lexus of Tucson. I purchase a 2010 Lexus ES 350. I looked up any cars over a few days I should have gone here first and save myself the trouble. The service I received purchase a 2010 Lexus ES 350. I looked up any cars over a few days I should have gone here first and save myself the trouble. The service I received with excellent. Value I received for my money was excellent. You're in the market go here first you won't be disappointed. More

We went to buy a used a vehicle and Christopher Andrews was the Sales Associate that assisted us with our purchase. From the moment we met him he made us feel very comfortable and welcoming. He showed us t was the Sales Associate that assisted us with our purchase. From the moment we met him he made us feel very comfortable and welcoming. He showed us the car (he had it all ready for us to see) and we knew that was the vehicle for our family. He provided us all the numbers for how much the vehicle would cost out the door. He afforded us the opportunity to take the vehicle home overnight to see if really liked the vehicle. We took the vehicle back and said we would be in touch. Christopher did not pressure us at all, answered all our questions and was so helpful. He is the consummate professional. We purchased the vehicle and have never been more pleased. He truly made the car buying process so easy. We cannot wait to go back to see him for assistance with our next vehicle purchase. In addition, the entire Lexus of Tucson Auto Mall staff was amazing in helping with facilitate our purchase. Rick Morreale made the closing a fun and interesting experience for us. More

Lexus of Tucson is professional & very respectful of the customer. Brandon DeRollo was low key, helpful & kind. All the staff are helpful, always asking if I needed anything as I waited for paperwork to be customer. Brandon DeRollo was low key, helpful & kind. All the staff are helpful, always asking if I needed anything as I waited for paperwork to be drawn up. Thank you! More

Excellent Transaction was handled very smoothly and professionally. Would highly recommend this dealership to family and friends. Chris was so very friendly a Transaction was handled very smoothly and professionally. Would highly recommend this dealership to family and friends. Chris was so very friendly and professional. Atmosphere of dealership is impressive. Thank you for the wonderful experience. More

Best dealership ever!What an amazing stress free buying Best dealership ever! What an amazing stress free buying experience. I will never buy another car anywhere else. Top notch customer care from begin Best dealership ever! What an amazing stress free buying experience. I will never buy another car anywhere else. Top notch customer care from beginning to end. More

Fantastic Service. I am extremely pleased with my purchase of a certified pre-owned Lexus. And so is my wife with the lovely red roses that were sent home with me. The p I am extremely pleased with my purchase of a certified pre-owned Lexus. And so is my wife with the lovely red roses that were sent home with me. The purchase process was very smooth and Prompt. I was particularly impressed with Christopher Andrews. He was extremely knowledgeable and attentive. He walked me through the entire process and offered his help with any future questions I might have. He is certainly an asset to Lexus of Tuscon at the Auto Mall. More

Great experience from beginning to end. Everybody at the dealership was very friendly and accommodating. My sales person, Christoper Andrews was amazing and I was also very happy with the s Everybody at the dealership was very friendly and accommodating. My sales person, Christoper Andrews was amazing and I was also very happy with the sales manager Adam, and the Finance person Rick, they were all great. They have all followed up to make sure I am happy with my purchase. I don't see Christopher's name in the list below, but he definitely deserves 5+ stars! More

Best Car Buying Experience Unusual car buying experience. Arrive at dealer, was not hounded by salesman. We were not pressured to purchase right then and there. We were encourag Unusual car buying experience. Arrive at dealer, was not hounded by salesman. We were not pressured to purchase right then and there. We were encouraged to explore our other options, look around, and we took a few days. After comparing prices to Phoenix area dealers, price was on par, but not anything to get excited about. Kris, our salesman, was extremely nice and informative. Kris went the extra mile and worked (called & text) with us on his day off and after hours. We highly recommend Kris and will look to him again for our next car. Rick, our finance guy, was also personable. He made the "intimidating" part of the process a breeze. Previous experiences made the finance portion last a few hours; Rick made it 30 minutes! Overall, best dealership experience that we have ever encountered! More