Lexus of Tucson - At The Auto Mall

Starting in early December we started working with George Karahalios for our dream luxury car . I lost count on how many cars we discussed and test drove …new and used. George was super knowledgeable a Karahalios for our dream luxury car . I lost count on how many cars we discussed and test drove …new and used. George was super knowledgeable about cars and patient , helping us refine exactly what we wanted in our dream car . One day as we were coming back from yet another test drive and spotted a car and said …that’s it ! One small glitch : the car belonged to another customer and was not for sale . Shucks …it was perfect ! He’d see if he could find another just like it …but later surprised me by tracking that exact car down and learning it would be traded in later that month for a brand-new Lexus . He guided our dream car through the certification and detailing steps and made it happen in record time … It’s our RX 350 now ! George was great throughout the whole process, from helping define what we wanted, to convincing us we didn’t need to settle for less-than-perfect , to obtaining financing and teaching us the bells and whistles on the car . There was no pressure, just helpfulness . We’d sure recommend him to anyone looking for a very knowledgeable, friendly and helpful salesperson. Thanks, George ! More

Christopher Andrews made our buying experience exceptional. Buying a car can be tedious and draining. We had the best customer service. Christopher was friendly, professional, informative, patient exceptional. Buying a car can be tedious and draining. We had the best customer service. Christopher was friendly, professional, informative, patient and he never pressured us to buy. We left without buying the car and thought, “wow that was painless”. We called Christopher back the next morning and bought a brand new 2021 RX350. We highly recommend Christopher and the Lexus of Tucson - at the Auto Mall dealership. More

Chris Valerio was great to work with. Easy transaction and very friendly! We really appreciated him listening to what my husband was looking for and immediately thinking of the perfect car! and very friendly! We really appreciated him listening to what my husband was looking for and immediately thinking of the perfect car! More

George Karahalios was very helpful with the whole George Karahalios was very helpful with the whole process of buying a car. He went above and beyond as I was in a hurry to leave and the car was not George Karahalios was very helpful with the whole process of buying a car. He went above and beyond as I was in a hurry to leave and the car was not yet out of detail, he went out and helped with the cleaning. He also gave me a dozen beautiful to take home to my wife.A class act.. Thanks, Jim More

Forget every bad experience you've ever had buying a car and head over to Lexus at the Auto Mall. When you get there, ask for Ken Schultz. He took excellent care of me, listening to what I wanted and helped and head over to Lexus at the Auto Mall. When you get there, ask for Ken Schultz. He took excellent care of me, listening to what I wanted and helped me make decisions about what was going to be best for me in my next vehicle. You know how you always get defensive when the finance person get's involved? Not at Lexus! Rick and Adam were just as fabulous as Ken! They continue to reach out and make sure I'm happy and understand all of the features my super GX460 has to offer. Thank you, Ken, and team! More

Kris was great to work with. Very knowledgeable about all models, options and availability. Once we found a vehicle, he worked hard to make sure the deal got done. Thanks to all. models, options and availability. Once we found a vehicle, he worked hard to make sure the deal got done. Thanks to all. More

Ken and Jerry are a lot of fun to work with. Also a shout out to Adam for his help. Also Kaleb for giving us training on the entertainment system shout out to Adam for his help. Also Kaleb for giving us training on the entertainment system More

Wow, this transaction was seamless! Perfect job by a wonderful salesman, Chris Andrews, I can't give Lexus of Tucson at the Automall higher praise. I've never had such a pleasant experience purchasing wonderful salesman, Chris Andrews, I can't give Lexus of Tucson at the Automall higher praise. I've never had such a pleasant experience purchasing a vehicle before. Kudos Chris!!! More

ES 350 Purchase It has been a great pleasure purchasing our 2017 ES350 from Royal Lexus at the Auto Mall. We stopped by the dealership to look at used Lexus. Kris Bow It has been a great pleasure purchasing our 2017 ES350 from Royal Lexus at the Auto Mall. We stopped by the dealership to look at used Lexus. Kris Bowman came out and asked us if he could help. We told him we were just looking and he asked a few questions which were not pushy kind of questions. He really made us feel comfortable. Just by asking us those simple questions, he said if you would like I have a car that just came in and it sounds what you may be looking for and if it would be ok to show it to us. We said sure, When he went to get the car my wife and I were kinda reluctant. When he came around the corner with the car we both said wow this may be it. The exterior/interior color, low mileage and the price range was what we were looking for. Kris Bowman asked the right questions and most importantly listened. He explained all the features without be pushy. Thank you Kris you sold us the car and we are very pleased with it. Rick Morreale made the finance part super easy and quick. He was very honest and explained options available to the loan and did not try and sell us options we did not want. If you are looking for a good used Lexus I would recommend Royal Lexus of Tucson. More

Repeat Customer Just got my 2020 NX300 from Lexus of Tucson - Auto Mall and love it! This dealership is AWESOME! Everyone is very helpful and made things easy and f Just got my 2020 NX300 from Lexus of Tucson - Auto Mall and love it! This dealership is AWESOME! Everyone is very helpful and made things easy and fun. Don't see Caleb's name on this page but he was also very helpful with the technical aspects of the car. This is, by far, the best dealership in Tucson!!! More