Lexus of Towson - Service Center

The service department is excellent. My service representative Andrew is excellent. I have nothing to say except this is an outstanding service department. My service representative Andrew is excellent. I have nothing to say except this is an outstanding service department. More

Miss Monique is just awesome her understanding and explanation is as good as it gets and very experienced technicians explanation is as good as it gets and very experienced technicians More

Professional personable, responsive, are just a few words to describe Mr. Woo's outstanding support during my visit! to describe Mr. Woo's outstanding support during my visit! More

Andrew provides the best service. He should be commended for his work.he is great He should be commended for his work.he is great More

Excellent service. Pleasant staff. Great customer service. Courteous and prompt service. Timely service delivery. Very pleased. Pleasant staff. Great customer service. Courteous and prompt service. Timely service delivery. Very pleased. More

Highly professional and well organized. Staff are courteous and helpful. Customer anxiety is kept at a low level because of the above. Staff are courteous and helpful. Customer anxiety is kept at a low level because of the above. More

Great service. Thank you Monique Woods for your making my service visit very pleasant and easy. Thank you Monique Woods for your making my service visit very pleasant and easy. More

You can count on an Honest problem assessment; outstanding customer service and high quality work; work was completed when promised. Andrew is a wonderful customer service rep. outstanding customer service and high quality work; work was completed when promised. Andrew is a wonderful customer service rep. More

Brandon was very kind and courteous. He made me feel I was leaving my car in good hands! Would definitely recommend! He made me feel I was leaving my car in good hands! Would definitely recommend! More

I’ve always appreciated the support I’ve gotten from the Service Department, especially Service Manager Andrew Woo. He finds the time to work me in when I really need help. Most recently, he was able to ge Service Department, especially Service Manager Andrew Woo. He finds the time to work me in when I really need help. Most recently, he was able to get me a new transmitter key, have the blade cut and the transmitter programmed all in one trip. He also added miscellaneous things like wiper blades and a car wash—all things I really needed—all at a cost under his original quote. Andrew has always supported me. I stay with Lexas because of the service. More